Workday - Wichita, KS
posted about 2 months ago
Full-time - Senior
Wichita, KS
Publishing Industries
About the position
The Senior HCM and Security Consultant at Workday is responsible for delivering consulting services to customers through targeted microconsulting engagements. This role involves acting as a trusted advisor, assisting customers with configuration guidance, troubleshooting, and demonstrating Workday features. The consultant will leverage their expertise to help customers maximize their investment in Workday by providing tailored solutions and insights into best practices.
Responsibilities
- Conducting research to ensure understanding of customer questions and related Workday concepts.
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
- Clearly and effectively communicating responses and value to customers.
- Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
- Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
- Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
- Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
- Keeping up to date with industry practices and the ability to engage with our customers on those topics.
- Helping drive the creation of new programs to drive customer feature adoption.
- Conducting appointment-based consulting engagements providing guidance and product expertise to customers.
- Performing configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
- Providing one-on-one customer configuration designs.
- Deploying full deployment of Workday features.
Requirements
- 5+ years of functional experience in HCM and Security in Workday or similar software.
- 5+ years of IT implementation experience.
- 2+ years software consulting experience.
- Workday certification required.
Nice-to-haves
- Ability to gain a thorough understanding of Workday concepts as new features are released.
- Ability to distill complex concepts into understandable presentations for our customers.
- Ability to multitask and work on multiple engagements and deliverables simultaneously.
- Strong critical thinking skills to understand complex, technical process issues and facilitate/influence decision making.
Benefits
- Health insurance
- 401k plan
- Paid time off
- Professional development opportunities
