Senior Global Trade Compliance Business Manager

About the position

We are looking for our next Global Trade Compliance (GTC) Business Manager (BM) for our growing GTC team, as Brooks continues to accelerate its growth journey. The Brooks GTC function reports to General Counsel and has broad authority to enable Brooks' global business. The GTC-BM role will report to the GTC Senior Director and join the outstanding GTC team, partnering cross-functionally with internal and external stakeholders. The GTC-BM will focus on enabling Brooks to conduct its international business legally and efficiently. Brooks GTC focuses heavily on problem resolution, risk identification and mitigation, and value creation to support Brooks' aggressive growth projections. This full-time, salaried GTC-BM role is based in Chelmsford, MA (northwest of Boston) and follows a hybrid work schedule, with four days in the office and one day remote. The position offers strong potential for internal promotion based on consistent performance and contribution.

Responsibilities

• Serve as daily GTC team manager for the wide array of subject-matter areas GTC handles daily to enable Brooks fast-paced business, including all global import compliance and export controls.
• Manage the daily trade compliance business, such as Group Inbox inquiries from global business units, screening and Oracle hold/release decisions, and data processes.
• Influence GTC process topics, such as tariffs declarations, drawback flow, HS and ECCN classification, EAR interpretations, export licenses, customs broker and freight forwarder metrics, AES monitoring, post-entry reviews, topical and corporate-campaign trainings, risk assessments, recordkeeping requirements, and similar.
• Assist with Brooks Legal's risk-based compliance monitoring program using multiple sources of trade data, including Agile, Oracle EBS and Cloud OTM/GTM, government data, screening systems, transactional testing, qualitative interviewing, and Excel/PPT presentation.
• Contribute to key design decisions (KDD) for Oracle Cloud/OTM/GTM to automate daily compliance processes and maximize efficiency.
• Support GTC team members with day-to-day compliance business operations, providing both hands-on and first-line escalation support for GTC problem solving, and championing ethical standards.
• Interact globally with a wide variety of cross-functional personnel, business partners' Trade Compliance staff, and trade agency officials on behalf of Brooks.

Requirements

• Approximately five years experience in a large/global company GTC environment, or consultancy/law firm handling trade managed services, focusing on generalist Trade Compliance subject matters both import and export.
• Successful track record enjoying managing GTC team members, in direct- or indirect-reporting structure, in daily trade compliance operations.
• At least two years experience managing Oracle GTM preferred (or SAP GTS or similar trade automation programs), and the common 'bolt-on' trade compliance system capabilities.
• Moderate to high level of Excel skills, preferably including using vLookup, Pivot tables, and other techniques to perform comparative analyses and collect operational statistics.
• A passion and knack for process improvement and creative problem-solving in a fast-paced environment.
• Ability to communicate trade compliance requirements to non-trade compliance persons.
• Strong verbal and written communication in English; other languages are beneficial especially German, Korean, Chinese, Japanese.

Nice-to-haves

• A four-year degree in a related field is strongly preferred though not a strict requirement for this position.
• Customs broker license and other import-related certifications is strongly preferred.
• Export certifications and/or other formal training is strongly preferred.