About the position
The Senior Facilities Manager has the overall responsibility for overseeing the implementation of policies, procedures and programs that will assure well-managed, well-maintained buildings and facilities, placing maximum emphasis on leading a staff in the positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination and conjunction with the goals and objectives of the client. The position is the primary liaison with the client and leads staff in the coordination of services and activities, financials, vendors and manpower required for current and future needs of the building and operations. The Senior Facilities Manager also has responsibility for the overall financial and KPI performance of the business plan within the respective portfolio.
Responsibilities
- Oversee day-to-day operations of facilities, high rise or campus ensuring that all services are effectively delivered and facility needs are met including custodial, life-safety, engineering and general maintenance.
- Manage service contracts cost effectively, responsible for all aspects of service delivery pursuant to these contracts.
- Lead the facility management team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities.
- Ensure that facility management staff consistently provides positive and prompt response to requests from the client and building tenants/occupants.
- Implement ongoing contract review programs to assess client, tenant and occupant needs.
- Prepare and deliver consolidated reporting and reviews of all budgets, financial reports, contracts, expenditures and purchase orders related to the facility(s) or complex.
- Develop, prepare and explain the annual facility budget, quarterly forecasts, and business plans.
- Assist in development of capital budgets for the property.
- Coordinate the collection, analysis and reporting of statistical data and analysis to provide accurate assessment of facility management objectives.
- Approve all positions and direct the hiring, training and motivational activities of the facility management staff.
- Manage and drive customer focus within all areas of operational activities.
- Drive innovation through the development of best practices and operational efficiency.
- Ensure compliance with insurance requirements and coordinate all claims as required.
Requirements
- Bachelors degree in Facilities Management, Corporate Real Estate, Project Management or Business Administration required.
- Minimum of 8-10 years of facility management experience with at least 3 years at the level of Facility Manager.
- Experience in leasing, construction, engineering and all facets of property operation and building management.
- Experience with human resource and performance management processes.
- Experience with critical system environments preferred.
- CMMS/Work Order Management experience preferred.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance
- Disability insurance
- Paid and unpaid time away from work
