About the position
As a Senior Facility Manager at JLL, you'll be at the forefront of shaping a brighter way for our clients and fellow employees. In this role, you'll lead and oversee comprehensive facilities management operations, ensuring optimal functionality, safety, and efficiency of our clients' properties. You'll collaborate with cross-functional teams, both locally and across the globe, to deliver innovative solutions that meet and exceed client expectations. By embracing more innovative ways of working, you'll have the opportunity to drive continuous improvement in facilities management practices while prioritizing opportunities to strengthen and advance your career.
Responsibilities
- Develop and implement strategic facilities management plans aligned with client objectives
- Manage and optimize building operations, maintenance, and security systems
- Lead a team of facilities professionals, fostering a culture of collaboration and excellence
- Analyze and report on key performance indicators (KPI's) to drive operational efficiency
- Ensure compliance with relevant regulations, health and safety standards, and sustainability initiatives
- Develop and maintain strong relationships with clients, vendors, and internal stakeholders
- Identify and implement cost-saving measures and process improvements
- Ensure all JLL staff and 3rd party vendor partners meet all EHS, AHJ’s and Satisfaction Surveys client expectations and Statements of Work (SOW) requirements
- Ensure all critical equipment vendor PMs are completed as per schedule
- Measure and manage client feedback, written and verbal throughout the year
- Conduct formal and informal relationship meetings with contacts
- Support all site and JLL Sourcing initiatives to consolidate vendors and standardize SLA’s and scopes of work
- Provide leadership, vision and technical assistance to the maintenance, utility, and lab services functions
- Effectively manage site operating expenses to meet/exceed glide path savings targets
- Develop and submit a detailed site operating budget as required
- Provide weekly / monthly variance analysis and submit all periodic forecasts by assigned due dates
- Attend client meetings as required to present budget/actuals summary details and provide commentary for all variances
- Maintain/develop 5-year Facility Capital/Operating Improvement Project Plans for facility
- Support Account Team on all new scope change initiatives and priority projects
- Maintain interface with third party vendors, ensuring total contract compliance, accurate and timely reporting, and resolve critical impact to client relations issues
- Ensure compliance with portfolio wide initiatives and required local, state, and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
- Report updates on site operations during frequent governance meetings
Requirements
- 10+ years of facility management experience with demonstrated ability to exercise proper judgment
- Possess strong leadership and relationship building qualities
- Experience in supporting compliant Environmental, Health and Safety training program related to facility management operations
- Excellent verbal / written communication and presentation skills with experience sharing to C-suite
- Proven record of providing excellent internal and external customer service
- Knowledge of CMMS principles and purchase order process
Nice-to-haves
- Bachelor's Degree in Engineering, Facilities Management, Business Management, or equivalent combination of experience and education
- Experience in driving OSHA compliant safety program and maintaining environmental compliance related to facility operations (Air, Water, Waste Management)
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
