Senior Associate - Senior Enterprise Platform Engineer (ServiceNow & LeanIX)

New York Life Insurance Co•Remote, any

6d•$100,000 - $143,000•Hybrid

About The Position

New York Life is seeking a highly skilled Senior Enterprise Platform Engineer (ServiceNow & LeanIX) to design, develop, and support enterprise platform solutions that enable IT operations, enterprise architecture, asset management, and technology governance capabilities. This is a hands-on engineering role responsible for developing ServiceNow solutions, building integrations, automating business processes, and maintaining LeanIX as a strategic enterprise platform. The ideal candidate combines deep ServiceNow development expertise with LeanIX platform experience and a passion for building scalable, automated, and data-driven solutions across the enterprise.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
7+ years of ServiceNow development experience in enterprise environments.
3+ years of hands-on LeanIX administration and integration experience.
Strong proficiency in JavaScript and ServiceNow development frameworks.
Experience building and supporting REST/SOAP API integrations.
Experience with Python and automation scripting.
Experience with MuleSoft, Integration Hub, or similar integration technologies.
Strong understanding of CMDB, CSDM, application lifecycle management, and application portfolio management.
Experience with AWS services and Terraform.
Experience supporting enterprise-scale production platforms.
Strong coding, debugging, and troubleshooting skills.
Excellent analytical and problem-solving abilities.
Strong verbal and written communication skills.
Ability to work independently while collaborating across multiple teams.
Passion for automation, platform engineering, and continuous improvement.

Nice To Haves

ServiceNow Certified Application Developer (CAD).
ServiceNow CIS certifications (ITSM, ITOM, SAM Pro, Vulnerability Response).
LeanIX certification or advanced LeanIX platform experience.
Experience with ServiceNow AI capabilities (Now Assist, AI Agents, Generative AI).
Familiarity with TOGAF and enterprise architecture practices.
Experience in highly regulated enterprise environments.

Responsibilities

Design, develop, and maintain solutions across ServiceNow ITSM, ITOM, SAM Pro, HAM Pro, CMDB, Service Mapping, Discovery, and Vulnerability Response.
Develop workflows, Flow Designer solutions, business rules, client scripts, UI policies, Script Includes, and custom applications.
Build and maintain integrations using REST, SOAP, Integration Hub, MID Servers, and external APIs.
Participate in platform upgrades, testing, release management, and remediation activities.
Optimize platform performance through code reviews, query optimization, and technical debt reduction.
Configure and maintain LeanIX fact sheets, meta-models, relationships, lifecycle states, and reporting capabilities.
Develop and support integrations between LeanIX, ServiceNow, Apptio, ACA Risk Rating, and other enterprise systems.
Automate application portfolio data synchronization, reconciliation, and validation processes.
Support application portfolio management, lifecycle management, and architecture governance initiatives.
Design and develop enterprise integrations using APIs, MuleSoft, Integration Hub, and custom services.
Develop automation solutions using JavaScript, Python, and Infrastructure as Code practices.
Utilize AWS services and Terraform to support cloud-native integrations and deployment automation.
Implement monitoring, logging, and operational support capabilities for platform integrations.
Collaborate with architects, product owners, platform teams, and business stakeholders to translate requirements into technical solutions.
Mentor junior developers and provide technical leadership across platform initiatives.
Promote engineering best practices, coding standards, governance, and secure development practices.