Senior Engineer - Accessories, Product Service Americas

GE Vernova•Schenectady, NY

2d•$113,200 - $188,800•Hybrid

About The Position

The role is responsible for mentoring and providing direct technical support to global power plants equipped with GE Vernova equipment and provides a unique opportunity to directly support power producers and site technical experts, with clear purpose and satisfaction. The job's primary function is to support three main workstreams: (1) Resolving and mentoring the team through complex accessory system related technical inquiries from customers and field engineers via engineering response (ER) cases. This requires system knowledge of various power plant accessory systems (i.e. fuel systems, heating and ventilation, oil systems, etc.). (2) Leading or supporting complex root cause analysis (RCA) investigations for high-impact business issues, often involving cross-functional teams. (3) Delivering GE Vernova technical guidance to customers or site representatives through user conferences, webinars, and technical documents, as well as communicating technical details and business risks to internal stakeholders. At GE Vernova, we are united by a single, urgent, and optimistic mission: electrify to thrive and decarbonize. The world needs us to accelerate the transition to more reliable, affordable, and sustainable energy. Together, we have the energy to change the world. As a member of the Americas Accessories & Controls Product Service team, you’ll have a unique opportunity to directly support power producers and site technical experts, seeing immediate impact and satisfaction as you help electrify the world.

Requirements

Bachelor’s and/or Master's degree in Mechanical Engineering or similar.
A minimum of 8 years of direct experience with GE Vernova/Alstom accessory and/or power plant systems.

Nice To Haves

Comfort with tackling unfamiliar technical problems and a willingness to mentor engineers in applying problem-solving methods under pressure.
Strong communication skills across all levels, including field engineers, site engineers, plant managers, and GE Vernova leadership.
Ability to adapt quickly to changing priorities across multiple projects.
A humble, open, collaborative, and continuously learning approach.
Willingness to travel to customer sites to support issue resolution when necessary.

Responsibilities

Apply system knowledge to troubleshoot and resolve various power plant accessory system issues, and provide technical mentorship and methodologies to colleagues to better support their inquiries
Own ER technical inquiries and resolve with a sense of urgency and limited direction
Develop technical expertise across a wide breadth of accessory systems and plant equipment
Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GE Vernova leadership) and externally to end customers
Identify trending issues and provide countermeasures to protect our customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.)
Assist and mentor team members in achieving personal development goals
Collaborate with Design Engineering, Chief Engineering Office, Product Safety Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and Customers to provide timely technical resolutions
Model the GE Vernova Way

Benefits

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off