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Amazon.com - Annapolis Junction, MD

posted 4 days ago

Annapolis Junction, MD
General Merchandise Retailers

About the position

AWS Engagement Managers seek to understand our customers' needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer's mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution. You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption. It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Responsibilities

  • Passionate about working at AWS and live our credo of 'Work hard. Have fun. Make history.'
  • Enjoy working with US Intelligence Community to help them envision transformational cloud initiatives.
  • Deliver mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers.
  • Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery.
  • Capture and validate requirements, develop and manage project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.
  • Ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners.
  • Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.
  • Apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.
  • Demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.
  • Manage the scope, timeline, and budget of each individual project.
  • Act as a strategic business partner to help customers achieve their mission outcomes and drive innovation throughout the engagement life cycle.

Requirements

  • 7+ years of customer-facing, large scale implementation consulting experience across multiple cross-functional teams.
  • 5+ years of hands-on experience with enterprise-level IT projects, at least 3 years of which followed documented methodologies such as Agile.
  • Bachelor's Degree or equivalent experience.
  • Current, active US Government Security Clearance of TS/SCI with Polygraph.

Nice-to-haves

  • Experience supporting National Security mission systems.
  • Must be able to represent AWS within the customer's environment and drive discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation.
  • Has at least one active project management certification (e.g., APM, CSM, CPO, PMI-PMP, PMI-ACP, PRINCE2).
  • Understands the value proposition of the public cloud and has delivered cloud engagements (IaaS, PaaS, Saas).
  • AWS Experience and Certifications.
  • Has presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts.
  • Shareable experience managing one or more projects with a combination of 10+ resources, 6+ months, or $250k+ in contract value.
  • Demonstrated ability to develop relationships with all levels of stakeholders.
  • Outstanding written and verbal communication skills with team members and audiences of all levels.
  • Excellent presenter and communicator in both oral and written form in one-to-one and one-to-many forums.
  • Understands technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer facing technology.
  • Proven success working with teams and executive leadership in a complex enterprise environment as a project manager or program manager.
  • 3+ year of experience with US Federal Acquisition Regulations (FAR) and US Government contracting.
  • 5+ years of experience with the software development life cycle (SDLC).
  • 5+ years of experience implementing project management best practices an effective yet pragmatic way across large, complex projects following documented methodologies such as Agile or Iterative development.

Benefits

  • Diverse Experiences
  • Inclusive Team Culture
  • Mentorship & Career Growth
  • Work/Life Balance
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