Senior Director, Product Management - AI

LogicMonitor - San Francisco Bay Area, CA

Full-time - Senior

Hybrid - San Francisco Bay Area, CA

Professional, Scientific, and Technical Services

About the position

LogicMonitor is seeking a visionary Senior Director of AI Product Management to shape and lead the strategy, development, and execution of transformative AI-powered products and solutions. In this senior leadership role, you will drive innovation by defining the AI product roadmap and spearheading initiatives that deliver meaningful value to our customers and business. With a blend of technical expertise, strategic vision, and team management, you will orchestrate cross-functional collaboration across engineering, design, and business teams to ensure the successful delivery of cutting-edge AI solutions that align with LogicMonitor's strategic goals. This is a unique opportunity to make your mark by evolving our AI capabilities, empowering teams, and setting new standards for innovation in the industry.

Responsibilities

• Define and own the AI product vision, strategy, and roadmap, aligning closely with company goals and market opportunities.
• Collaborate with senior executives and cross-functional teams to prioritize AI-driven innovation that drives measurable business outcomes.
• Stay at the forefront of AI industry trends, emerging technologies, and competitive advancements to inform strategic decisions.
• Oversee the full lifecycle of AI products, from ideation to launch, ensuring they meet customer needs and business objectives.
• Partner with engineering and data science teams to identify, prioritize, and implement impactful AI/ML use cases that solve critical business problems.
• Translate complex AI/ML capabilities into customer-centric product features, delivering clear value and usability.
• Establish and maintain frameworks to monitor the performance, quality, and impact of AI models in production environments.
• Build, develop, and lead a high-performing team of AI product managers, fostering innovation, collaboration, and excellence.
• Set clear goals, provide guidance, and hold team members accountable to deliver on AI initiatives with precision and impact.
• Collaborate with customers and stakeholders to deeply understand their challenges and identify opportunities for AI to deliver transformative value.
• Champion ethical and responsible AI practices that prioritize fairness, transparency, and trust in every solution.
• Act as a critical liaison between technical teams (engineering, data science) and business stakeholders (marketing, sales, operations) to ensure alignment and execution of AI initiatives.
• Clearly articulate AI product goals, vision, and progress to executive leadership and key stakeholders, fostering transparency and engagement.
• Define, track, and optimize KPIs for AI products, including adoption rates, ROI, customer satisfaction, and AI model performance.
• Regularly present progress, impact, and insights from AI initiatives to leadership and the broader organization.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.
• Advanced degree (MBA, MS, or PhD) in AI/ML, Data Science, or a related discipline is strongly preferred.
• 10+ years of product management experience, with 5+ years dedicated to AI/ML-powered products.
• Demonstrated success in launching, scaling, and managing AI-driven solutions in dynamic, technology-focused environments.
• Deep expertise in AI/ML technologies, including natural language processing (NLP), computer vision, predictive analytics, and generative AI.
• Strong experience collaborating with engineering and data science teams to deliver innovative and impactful AI solutions.
• Proficiency with AI platforms, frameworks, and tools such as TensorFlow, PyTorch, and AWS/GCP AI/ML services.