Senior Director, Corporate Infrastructure

About the position

Major League Baseball (MLB) is seeking a dynamic Senior Director, Corporate Infrastructure to join its IT Infrastructure team. This pivotal role is responsible for overseeing enterprise infrastructure, SaaS applications, and related technologies critical to MLB's diverse business operations. As a key leader within the IT team, you will provide strategic leadership in managing and developing both on-premise and cloud-based infrastructures, ensuring the highest levels of performance, availability, and security.

Responsibilities

• Provide strategic leadership in the management and development of the Corporate infrastructure, servers, server-based applications, cloud-based applications, SaaS, database maintenance, storage backups and recovery.
• Proactively ensure the highest levels of systems and infrastructure availability. Monitor and test application performance for potential issues, identify possible solutions, and work to implement those fixes.
• Lead and develop the IT operations and SaaS management teams with the ability to manage and administer on-prem and cloud hosted infrastructure and applications.
• Lead Information Management initiatives for design, documentation, implementation, integration, and configuration of new or revised hardware, software, policies, and procedures to enhance and support defined business requirements.
• Collaborate closely with the head of IT Security and their team to understand and implement cyber related improvements via application tools and hardware.
• Collaborate and partner with leaders and business stakeholders to align infrastructure and operations initiatives with overall business strategy.
• Implement enterprise-wide disaster recovery and business continuity solutions to minimize operational risks.
• Ensure compliance with industry regulations and standards, including data privacy and security requirements.
• Continuously evaluate and implement new technologies to improve efficiency, scalability, and performance of IT systems.
• Develop and manage the infrastructure and operations budget, optimizing resource allocation and cost management.

Requirements

• Ability to be part of an on-call rotation (24x7x365).
• Requires 5+ years of managing a team of System Engineers, Technical Leads or related.
• Requires 8+ years of experience in Windows systems engineering/architecture.
• Experience with Cloud hosting, computing and storage solutions (GCP, AWS, Azure etc.).
• Experience with a patching application or Software distribution systems.
• Capable of presenting complex technical information to non-technical audiences.
• Ability to respond quickly, competently, and patiently. Individual must be able to gather information, evaluate options and offer working solutions.

Nice-to-haves

• Experience with hybrid environments - AD connect, syncing on-prem AD with AzureAD.
• Experience working with MFA via conditional access policies.
• Experience setting up / troubleshooting SAML in Azure, Google Auth and Okta.
• Ability to troubleshoot and handle level 3 tickets.

Benefits

• 100% Employer Paid Medical/Dental/Vision Premiums
• Company Contributed 401k Plan
• Paid Time off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance