Senior Consultant, HR Technology

Gallagher•Rolling Meadows, IL

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview We are seeking a detail-oriented and client-focused Client Solutions Consultant to support our sales team in selling HR Technology Consulting Services. In this role, you will need strong relationship management skills, flexibility, and a collaborative approach. The primary responsibilities include collaborating with the sales team to conduct discovery sessions, designing scope of work, and preparing proposals tailored to client needs. This position is focused on enabling successful sales processes and ensuring the quality of client deliverables.

Requirements

5+ years of experience in HR technology consulting sales support, business development, or client solutions roles
Knowledge of consultative selling methodologies and B2B solution sales
Hands-on expertise with major HCM and Benefits Administration platforms such as Workday, SAP SuccessFactors, ADP, Businessolver, UKG, bswift, or comparable systems.
Strong understanding of consulting service models, including implementations, vendor transitions, managed services, and integrations.
Excellent presentation, communication, and relationship-building skills.
Strong willingness to pursue new markets, new solutions, and new project types
Bachelor’s degree in Business Administration, Human Resources, Information Technology, or related field.
At least 3 years of HR Tech or Brokerage experience.
Prolonged periods of sitting at a desk and working on a computer.

Responsibilities

Partner with the sales team to understand client objectives and requirements for HR Technology Consulting Services.
Training and educating our sales team and the Gallagher ecosystem on our consulting services.
Conduct discovery sessions with clients to gather information and clarify needs.
Design scope of work and develop proposals aligned with client goals (e.g., implementation support, vendor transitions, optimization, open enrollment readiness).
Prepare and deliver presentations and documentation for consulting services.
Ensure smooth handoff of finalized proposals to the consulting delivery team, including clear scope, expectations, and timelines.
Drive continuous improvement of sales processes, tools, and enablement resources
Utilize sales enablement tools such as pitch decks, case studies, pricing models, and competitive positioning.
Follow best practices in opportunity management, documentation, and CRM utilization.
Adhere to performance goals and KPIs, ensuring quality and consistency in client deliverables and proposals.
Lead post-sale review sessions to capture lessons learned and inform future pursuits.
Provide strategic input on resource planning, forecasting, and revenue projections.
Stay informed on industry trends, competitive offerings, and emerging client needs.
Provide strategic input on resource planning, forecasting, and revenue projections.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program