Senior Compliance Specialist

About the position

The Senior Compliance Specialist is responsible for supporting the bank's consumer compliance program by conducting regulatory research, performing compliance monitoring and testing, reviewing marketing materials, and responding to internal compliance inquiries. This role ensures that the bank adheres to applicable consumer protection laws and regulations, identifies potential compliance risks, and assists in the development of policies and procedures to mitigate regulatory exposure.

Responsibilities

• Assist in drafting and reviewing advertising and marketing materials, disclosures and other consumer-facing documents for compliance accuracy; maintain documentation of marketing reviews and approvals
• Implement a process for ongoing monitoring of published materials (e.g., social media, website content) to catch potential issues post-launch
• Review and analyze website compliance review results monthly, and coordinate with key stakeholders to address concerns
• Provide guidance and response to inquiries from internal departments on compliance-related matters (i.e., primarily administer ComplianceQ)
• Leveraging internal inquiry data, determine where potential vulnerabilities may exist and escalate to the Compliance Office
• Develop and update compliance training materials for the bank; conduct training sessions in coordination with the bank's Training Team
• Perform monitoring and testing of business units to assess compliance with consumer regulations
• Serve as the back-up to the Compliance Officer within the bank's Change Management Team, and serve as the first review of any compliance-related items that come from changes within the log and report impact to the Compliance Officer
• Assist in the review of compliance-related aspects of third-parties within the bank's Third-Party Risk Management function
• Understand and support all BSA/AML responsibilities as applicable to the position as well as consistently, accurately, and timely carry out these responsibilities in compliance with the Bank's internal policies.

Requirements

• Bachelor's degree in business, finance, accounting, legal studies or related field; relevant certifications (e.g., CRCM) preferred.
• Minimum 5 years of experience in bank compliance, audit, or risk management with a strong focus on consumer compliance.
• In-depth knowledge of federal consumer protection regulations.
• Ability to assess compliance risks, analyze regulatory requirements, and identify necessary controls.
• Strong written and verbal skills to effectively convey compliance guidance to various stakeholders.
• Strong organizational skills and the ability to manage multiple priorities while ensuring regulatory accuracy.
• Proficiency in Microsoft Office Suite; experience with compliance management software or regulatory research tools preferred.
• Ability to independently research and interpret regulatory guidance to provide practical solutions.