SENIOR CLERK - 64034814 1

$33,760 - $34,250/Yr

State of Florida - Lakeland, FL

posted 2 months ago

Full-time - Entry Level
Lakeland, FL
Executive, Legislative, and Other General Government Support

About the position

The Senior Clerk position at the Florida Department of Health in Polk County is a highly technical administrative role focused on supporting the Dental Department. The incumbent will assist in daily operations, manage billing and follow-up procedures, and ensure compliance with federal, state, and local policies. This role requires effective communication, problem-solving skills, and the ability to maintain a positive rapport with clients and staff while promoting the department's mission to improve public health.

Responsibilities

  • Assist the dental unit in daily operations.
  • Perform billing, collecting fees, scheduling appointments, and registering clients using the HMS/Dental Module system.
  • Maintain and organize the office calendar and client appointment schedules.
  • Check Medicaid eligibility status and remind patients of appointments.
  • Review and correct billing errors and produce required financial reports.
  • Provide support to dental supervisors and assist staff and clients as needed.
  • Maintain confidentiality and comply with security policies and procedures.
  • Perform interpreter duties for Spanish/Creole speaking clients if bilingual.
  • Update manuals and ensure accurate data entry for demographic and financial information.

Requirements

  • High School Diploma
  • Knowledge of general office procedures and practices.
  • Knowledge of correct grammar usage and basic arithmetic.
  • Skills in effective verbal and written communication.
  • Skills in problem solving and critical thinking.
  • Proficiency in computer software applications (Outlook, Excel, Word, Access, PowerPoint).
  • Ability to prepare reports and correspondence.
  • Ability to plan, organize, and coordinate work activities.

Nice-to-haves

  • Bilingual in Spanish/Creole
  • Experience in a healthcare setting
  • Familiarity with billing and coding procedures

Benefits

  • Annual and Sick Leave benefits
  • Nine paid holidays and one Personal Holiday each year
  • State Group Insurance coverage options including health, life, dental, vision, and other supplemental insurance options
  • Retirement plan options with employer contributions
  • Flexible Spending Accounts
  • Tuition waivers
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