Senior Business Systems Analyst

State Employees' Credit Union • Raleigh, NC

1d • Hybrid

About The Position

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! The Senior Business Systems Analyst is a seasoned individual contributor who leads systems analysis efforts for complex, large-scale enterprise technology initiatives. Operating with a high degree of autonomy, this role drives cross-functional collaboration with stakeholders across the organization to deliver strategic insights and actionable recommendations throughout all phases of initiatives. As a senior team member, the analyst will serve as a trusted advisor, providing mentorship, and technical guidance to less experienced analysts while ensuring alignment between business objectives and technical solutions.

Requirements

• 5 years of business systems analysis experience, preferably within Information Technology and/or the financial services industry.
• Demonstrated experience leading business systems analysis efforts across multiple large-scale, complex initiatives simultaneously with minimal oversight.
• Proven ability to translate business needs into technical requirements that support enterprise objectives and delivery outcomes.
• Experience facilitating collaboration across business stakeholders, technology teams, vendors, testers, and project leadership.
• Strong analytical, critical thinking, and problem-solving skills with the ability to evaluate complex business challenges and recommend effective solutions.
• Experience supporting the Software Development Lifecycle (SDLC), including Agile delivery methodologies, requirements traceability, testing coordination, implementation readiness, and post-production support activities.
• Experience ensuring alignment with organizational governance, security, risk, and compliance standards throughout the project lifecycle.
• Demonstrated experience documenting and analyzing system workflows, system integrations, APIs, data mapping, and technical dependencies.
• Ability to conduct impact analysis, identify risks and gaps, and support solution design and delivery decision-making.
• Experience supporting enterprise transformation initiatives, system integrations, and large cross-functional technology projects.
• Ability to work effectively in a fast-paced environment while managing competing priorities and navigating ambiguity.
• Demonstrated ability to mentor junior analysts and contribute to continuous improvement, governance, and analysis best practices.
• Strong interpersonal, facilitation, verbal, and written communication skills with the ability to communicate effectively across technical and non-technical audiences.

Nice To Haves

• Bachelor’s degree in Computer Science, Information Technology, Business, Finance, Engineering, or related field preferred.
• Equivalent combination of education, certifications, and relevant experience may be considered.
• 5+ years business systems analysis, preferably within Information Technology and/or Financial Institution experience

Responsibilities

• Lead the elicitation, analysis, and validation of business and functional requirements for complex, large-scale enterprise initiatives.
• Drive alignment between business needs and technology solutions by translating strategic objectives into clear, actionable technical requirements.
• Provide analytical leadership to guide solution direction and support informed decision-making.
• Lead the development and governance of high-quality solution artifacts, including technical workflows, technical specifications, and data mapping.
• Ensure documentation supports scalable, compliant, and well-architected solutions, and maintains traceability from business requirements through implementation.
• Foster cross-functional alignment across Business, Technology, and QA stakeholders to support successful solution delivery.
• Proactively identify risks, assess impacts, and lead resolution of complex issues and dependencies.
• Ensure solution alignment with business objectives and delivery timelines.
• Support system and organizational impact analysis by evaluating upstream and downstream effects, documenting impacts, and ensuring stakeholder awareness of changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree