Senior Business Analyst

Puget Sound Energy•Bellevue, WA

22d•$82,000 - $136,300

About The Position

Puget Sound Energy's Growth Strategy team is responsible for enabling beneficial customer growth through innovative grid integration solutions that deliver customer value while ensuring reliability, affordability, and progress toward clean energy goals. This work is complex, fast-paced, and requires precise analysis to shape and accelerate key operational and financial decisions. The Growth Strategy Team is looking for a versatile Senior Business Analyst to initiate, lead, and perform detailed analysis; evaluate customer and market opportunities; benchmark best practices; assess operational readiness; improve processes; and build the financial models, schedules, forecasts, and dashboards to deliver key insights through cross-enterprise coordination. The right candidate must bring creativity, comfort using AI-enabled tools, system thinking, and the analytical discipline to make complex information clear and actionable. This role upholds safety compliance standards and promotes a culture of total safety. It also demonstrates commitment to conduct business honestly, ethically, and consistent with core values and Code of Conduct, ensuring duties are performed in accordance with all regulatory compliance obligations.

Requirements

Bachelor’s degree in business, accounting or related field, or an equivalent combination of education and/or work experience
5 years work experience as an analyst
In-depth knowledge of systems and processes crucial to department operations.
Strong problem solving and analytical skills in a complex environment, with exceptional PC skills using Word, Excel, PowerPoint, Access, SAP and CIS.
Strong time management and organizational skills. Able to work independently in a fast-paced environment and prioritize assignments.
Strong customer service, communication, and interpersonal skills with the ability to work well in a multi-team environment.
Effective written and oral communication skills.

Nice To Haves

Knowledge of internal process flows and the effects to other departments.
Working knowledge of filed rates and tariffs.
Knowledge of process improvement methodology.
Ability to create a positive work environment.

Responsibilities

Analyzes and synthesizes key facts, trends, risks, and tradeoffs to ensure team comprehension and alignment.
Develops and maintains metrics systems that provide shared visibility across organizational priorities and operational constraints.
Formulates practical, credible, and data-driven recommendations for complex business challenges and strategic decisions.
Delivers decision-ready information and analysis to leadership at critical decision points and deadlines.
Designs, implements, and standardizes processes to ensure clarity, measurability, and repeatability across operations.
Produces timely and actionable forecasts, budgets, schedules, and dashboards to support operational and strategic planning.
Initiates, leads, and performs analysis and provides recommendations involving complex business problems.
Leads other department analysts preparing operational schedules, forecasts, budget and staffing plans and departmental dashboards to provide timely and relevant metrics and analysis for key operational and financial processes.
Leads and manages internal and external project teams on various process improvement initiatives and customer service projects.
Routinely applies process improvement methodologies to business processes and procedures.
Performs emergency duty supervisor rotation and responds to call-outs and other company-wide emergencies during core and non-core hours.
Performs other duties as assigned.