Senior Associate, Product Manager- Global Payment Network Disputes Platform
About The Position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. As part of the Core Disputes Platform Product team, you will be responsible for improving the consistency, scalability, and adoption of disputes processes across our platforms. This includes working with teams across the organization to evaluate current processes, identify areas for improvement, and implement solutions that support business goals and meet customer needs. You will use data, technology, and collaboration to deliver reliable, efficient, and user-friendly Disputes capabilities.
Requirements
- Bachelor’s degree or military experience
- At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Nice To Haves
- Bachelor’s degree in computer science or engineering
- 1+ years translating business strategy or analysis into consumer facing digital products
- 1+ years of experience working on core product platforms powering digital experiences
- 1+ years working with cross functional teams as a product owner in an agile development process
Responsibilities
- Improving the consistency, scalability, and adoption of disputes processes across our platforms.
- Working with teams across the organization to evaluate current processes, identify areas for improvement, and implement solutions that support business goals and meet customer needs.
- Using data, technology, and collaboration to deliver reliable, efficient, and user-friendly Disputes capabilities.
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
