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Amazon.com - Seattle, WA
posted 4 days ago
As a Senior Applied Scientist in Worldwide Defect Elimination at Amazon, your role is pivotal in leveraging advanced AI and ML techniques to address customer issues at scale. You'll lead the development of innovative solutions that summarize and detect problems, organize them using ontologies, and pinpoint root causes within Amazon systems. Your expertise will drive the identification of responsible stakeholders and enable swift resolution. You will utilize the latest in AI/ML to develop an LLM ecosystem that can comb over our billions of contacts (using a combination of media). As a part of this role, you will collaborate with a large team of experts in the field and move the state of research forward.