Analytics Consulting & Customer Partnership Serve as the primary analytics consultant for selected, priority customers, guiding them in leveraging Unite Us’ analytics and predictive capabilities to achieve measurable business outcomes Partner closely with Account Executives and Customer Success leaders to align analytics goals, define success criteria, and embed measurable outcomes into customer Joint Success Plans. Lead the development and execution of customer-specific analytics strategies, ensuring alignment with business objectives and operational priorities. Shape program design and evaluation approaches for priority customers to ensure interventions are measurable, methodologically sound, and aligned to targeted business and policy outcomes. Gather and translate business requirements for custom data solutions, including custom predictive models, ensuring objectives are clear, feasible, and value-driven. Act as a senior analytics consultant for predictive analytics customers, supporting implementation, adoption, and long-term engagement to ensure sustained value realization. Serve as a predictive analytics subject matter expert in customer engagements, translating model outputs and complex data science concepts into clear, actionable insights. Evaluate customer data readiness and communicate modeling requirements and constraints to Data Science teams, ensuring deliverables are interpretable, transparent, and business-relevant. Deliver advanced analytics findings and predictive insights to both technical and non-technical audiences in a compelling, decision-oriented manner. Advise customers on analytics best practices, data interpretation, visualization, and embedding analytics into day-to-day workflows to advance analytics maturity. Strategic Influence & Cross-Functional Collaboration Act as a senior escalation point for complex analytics and predictive modeling customer needs. Partner with Product, Data Science, Sales, and Customer Success leaders to surface customer insights, identify opportunities for analytics innovation, and influence analytics and product roadmaps. Serve as the analytics representative on cross-functional initiatives (e.g., Platform Integrated Product Team), contributing perspective on data standards, customer success metrics, and analytics readiness. Track analytics adoption and impact across assigned customers, identifying opportunities for deeper engagement and expanded use of analytics capabilities. Contribute to the development of analytics best practices, frameworks, and reusable approaches that scale customer impact across the organization. Thought Leadership & Practice Development Serve as a role model for consultative analytics delivery, analytical rigor, and customer-centric problem solving. Informally mentor and support other analysts and consultants through knowledge sharing, feedback, and collaboration (without direct people management). Contribute to internal enablement by sharing learnings, use cases, and best practices related to predictive analytics and advanced analytics delivery.
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Job Type
Full-time
Career Level
Mid Level