Senior Analyst, Employee Benefits & Retirement

HUB International•Toronto, ON

5d•CA$59,000 - CA$71,000•Onsite

About The Position

We’re looking for a driven and detail-oriented Senior Benefits Analyst to join our Employee Benefits and Retirement Practice. You’ll be working closely with Account Managers, producers, and underwriters, delivering exceptional service and innovative solutions in a fast-paced environment. If you’re ready to elevate your insurance career while working with industry leaders and making a tangible impact, this is your opportunity. What You’ll Do Support Clients & Teams: Collaborate with Account Managers to service a diverse book of employee benefits business, ensuring accurate and timely documentation for renewals, updates, and marketing. Partnering with assigned Account Managers and Producers to service and retain the existing employee benefits book of business by ensuring that all documentation is accurate and processed in a timely fashion; Analyze & Recommend: Prepare renewal projections, review plan options, and deliver actionable insights to optimize client benefits programs. Lead Marketing Processes: Manage marketing submissions, respond to underwriter inquiries, negotiate terms and rates with carriers, and deliver strategic recommendations tailored to client goals. Streamline Operations: Maintain and organize client files in the broker management system while adhering to compliance standards. Enhance Client Experience: Troubleshoot complex client claims, deliver proactive solutions, and support benefits plan administration. Drive Growth: Assist in cross-selling HUB’s benefits products, prepare new business quotes, and support producers in presenting to clients.

Requirements

3–5 years of experience in group benefits insurance, ideally in analyst or underwriting roles, with hands-on involvement in renewal negotiations and plan marketing processes.
Familiarity with broker management systems (e.g., Epic), intermediate to advanced Excel skills, and exposure to benefit plans like ASO and HSA is an asset.
Relevant insurance designations or licenses (LLQP preferred)
Strong knowledge of major Canadian markets and relationships with insurers (e.g., Manulife, Canada Life, Desjardins).
Outstanding time management, multi-tasking, and prioritization skills in fast-paced settings.
A proactive mindset and drive to continuously develop technical and professional expertise.
2-5 years of relevant experience

Nice To Haves

exposure to benefit plans like ASO and HSA is an asset
LLQP preferred

Responsibilities

Collaborate with Account Managers to service a diverse book of employee benefits business, ensuring accurate and timely documentation for renewals, updates, and marketing.
Partner with assigned Account Managers and Producers to service and retain the existing employee benefits book of business by ensuring that all documentation is accurate and processed in a timely fashion.
Prepare renewal projections, review plan options, and deliver actionable insights to optimize client benefits programs.
Manage marketing submissions, respond to underwriter inquiries, negotiate terms and rates with carriers, and deliver strategic recommendations tailored to client goals.
Maintain and organize client files in the broker management system while adhering to compliance standards.
Troubleshoot complex client claims, deliver proactive solutions, and support benefits plan administration.
Assist in cross-selling HUB’s benefits products, prepare new business quotes, and support producers in presenting to clients.

Benefits

flexible working arrangements
generous time-off policies
HUB-sponsored training programs
tuition reimbursement
reimbursements for professional licensing and membership fees
special discounts on events, travel, accommodations, and personal home & auto insurance
extended health benefits
disability insurance
RRSP matching
paid-time-off benefits
eligible bonuses
commissions for some positions