Senior Account & Operations Manager, Speaker Bureau

BCD

22d•$85,000 - $100,000•Remote

About The Position

BCD Meetings & Events is seeking an experienced Sr. Account & Operations Manager (Sr. A&OM) to support our growing Speaker Bureau practice. This role blends client partnership, operational expertise, and process leadership, ensuring high-quality, compliant delivery of life sciences Speaker Bureau programs. The AOM plays a key role in driving operational excellence, scalability, and client confidence, working across internal teams and external stakeholders to deliver best-in-class service. If you’re a confident leader who thrives in a fast-paced environment and is passionate about delivering exceptional client experiences, this is your next step.

Requirements

Previous Speaker Bureau experience
This role is virtual
Travel up to 25% is required (up to 4x annually)

Nice To Haves

7+ years of experience in Speaker Bureau, life sciences meetings, or regulated events
Strong operational background with a focus on compliance and audit readiness
Experience working with multiple stakeholders in a fast-paced environment
Ability to influence outcomes through collaboration and expertise
Strong problem-solving and organizational skills

Responsibilities

Partnering with internal teams and clients to ensure successful delivery of Speaker Bureau programs
Driving operational consistency, standard processes, and performance metrics
Identifying and resolving operational risks related to compliance, reconciliation, and logistics
Support of client escalations, audits, and continuous improvement initiatives
Collaboration with Sales, Compliance, Finance, and Technology to enhance service models
Supporting growth through scalable operational design and resource planning