Fiscal Note - Washington, MN

posted 24 days ago

Full-time - Senior
Washington, MN
Publishing Industries

About the position

Our Senior Account Managers embody leadership. With a proven track record of success, Sr. AMs are responsible for building and maintaining strong relationships with some of FiscalNote's most visible and strategic accounts. Leveraging their executive level relationships and skillfully uncovering client pain points and organizational goals, our Sr. AMs are adept at not only retaining their book of business, but also at growing it. As a leader on the team, a Sr. Account Manager provides continued mentorship to the rest of the team. Working closely with the VP, Account Management, Sr. Account Managers are looked upon to provide insight and ideas around ways to continue to drive high performance for all team members.

Responsibilities

  • Be responsible for maintaining and growing a book of business between $4M-$6M
  • Lead and manage renewal process for client portfolio
  • Track and monitor client metrics
  • Cultivate relationships across all levels of an organization, focusing on building strong C-suite champions
  • Minimize both client and revenue churn via a standard touchpoint model
  • Routinely provide accurate forecasts and leverage data to self diagnose improvement areas
  • Partner with the cross-sell team to identify opportunity and grow revenue within portfolio of accounts
  • Understand client goals and objectives from onboarding to renewal
  • Partner with our client success team to ensure client onboarding and platform adoption are successful
  • Mentor Account Managers around best practices, dealing with difficult client situations, driving revenue, etc.
  • Provide fresh ideas to Vice President, Account Management on ways to improve existing processes to drive increased efficiency and collaboration with other departments
  • Intelligently engage in conversation regarding the legislative and regulatory processes

Requirements

  • A bachelor's degree
  • 5+ years of relevant professional experience in government and/or Enterprise SaaS account management
  • High performance in people and relationship management
  • Strong written and verbal communication abilities, as well as exceptional organizational skills
  • Experience with change management and implementing new solutions within large organizations
  • Sales experience and proven track record of hitting sales goals
  • Proficiency with Salesforce (preferred)

Benefits

  • Competitive salaries
  • Retirement accounts
  • Equity packages
  • Comprehensive benefits packages
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