Senior Account Coordinator

BBI Logistics•Columbus, OH

20d•Onsite

About The Position

Under the direct supervision of an Account Executive, the Account Coordinator focuses on executing all day-to-day tasks involving customer and carrier relationships. As a Senior Account Coordinator, you will be facilitating daily communication between carriers and customers, analyzing, and negotiating freight costs based on market trends, and screening carriers to find reliable and quality drivers. You will play a critical role in executing business for our customers by partnering with Account Executive’s to ensure customers’ needs are met.

Requirements

You are a self-motivated, adaptable go-getter who seeks out every opportunity to learn
You have strong organizational and time management skills with ability to recognize and prioritize profitable opportunities
Negotiate with confidence and a winning attitude
You maintain composure in high-stress scenarios
You have a strong work ethic, self-motivation, and innate drive
You have flexibility in schedule to work after normal business hours and weekends
You have a Bachelor’s degree or equivalent experience

Responsibilities

Manage Account Executive’s day-to-day operations through constant communication with internal teams, customers, and carriers
Navigate and update our homegrown TMS
Conduct outbound check calls to ensure freight is moving effectively
Analyze and negotiate freight rates based on current market trends
Handle a high volume of inbound phone calls and field all customer inquiries regarding shipment status