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Morgan \u0026 Morgan, P.A. - West Palm Beach, FL

posted 2 months ago

Full-time - Entry Level
West Palm Beach, FL

About the position

The Case Manager will play a crucial role in assisting attorneys with case management, focusing on personal injury cases. This position requires strong organizational skills and the ability to handle a varied caseload while maintaining a customer-focused and empathetic approach.

Responsibilities

  • Daily interaction with existing and potential clients, via telephone and in person.
  • Order medical records from providers and communicate with clients and providers during the course of treatment.
  • Obtain documents necessary to support injury and/or liability positions.
  • Interact with insurance carriers and healthcare providers to secure records and account balances.
  • Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers.
  • Work directly with multiple coworkers involved in the management and support of case files.
  • Maintain organized case files.
  • Prepare comprehensive demands and assemble support for submission to carriers.
  • Interact with attorneys and present case synopsis when required.
  • Manage case files from intake to closing under the direction of an attorney.

Requirements

  • Bachelor's degree (preferred)
  • Prior experience as a Personal Injury Case Manager preferred.
  • At least 2 years of working in a legal position or insurance adjuster experience preferred.
  • Negotiating skills.
  • Ability to be a team player and follow procedures.
  • Proactive interaction with clients, insurance companies and medical providers.
  • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
  • Strong writing and communication skills along with attention to detail.
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.
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