Security Surveillance Technician

About the position

The Security Specialist is a technical surveillance technician who, under direction, installs, operates, maintains, and repairs technical surveillance equipment across Westgate Resort’s properties.

Responsibilities

• Install, operate, maintain, and repair technical surveillance equipment throughout the resorts and corporate offices.
• Safely operate and work on an aerial work platform or ladder.
• Install and terminate network cabling as needed (CAT5, CAT6).
• Conduct training sessions for security and management staff on the use of surveillance equipment.
• Research, evaluate, and provide recommendations regarding the procurement of new equipment.
• Document and maintain detailed records, including service requests, equipment locations, updates, and repairs.
• Schedule and coordinate services with outside vendors.
• Participate in an on-call rotation.
• Respond to on-call requests for service outages in high-liability areas.
• Test and evaluate new equipment.
• Catalog and inventory equipment.
• Perform other duties as assigned.
• Travel to sites in and out of state as required.
• Maintain a clean driving record.
• Work holidays and weekends as necessary.
• Collaborate with resorts, corporate locations, and risk management to research and provide video evidence as required.
• Work closely with IT and risk management on video projects and investigations as needed.
• Possess the necessary hand tools for the role.

Requirements

• An associate's degree or its equivalent, along with 2-5 years of experience in the field or a related area.
• Must be familiar with standard concepts, practices, and procedures within the related field.
• Relies on experience and judgment to plan and accomplish goals.
• Must be knowledgeable about state, federal, and fire code guidelines.

Nice-to-haves

• Certificates in a related field are a plus.

Benefits

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs