Trump Hotel Collection - Doral, FL

posted 27 days ago

Full-time - Entry Level
Doral, FL
Accommodation

About the position

The position involves performing supervisory, protective, and enforcement functions in a courteous and restrained manner while coping with emergencies, undesired conduct, disturbances, and threats to life and property. The primary goal is to maintain a safe and secure environment for guests, visitors, and associates.

Responsibilities

  • Foot patrol of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
  • Supervision of shift.
  • Maintain order in the hotel and deal with door lock problems.
  • Coordinate expedient response to emergency conditions such as fire, safety hazards, and threats to life and/or property.
  • Handle undesired conduct, violations of hotel policy, and civil laws as warranted.
  • Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
  • Prepare schedules and relate relevant information on house count, conventions, arrivals, and departures from each shift.
  • Supervise and coordinate all fire safety issues.
  • Conduct training and selection of all deputy fire safety directors.
  • Memorize and monitor life safety system including accurate layout of the entire building.
  • Observe monitors for any unusual activity and report suspicious behavior.
  • Administer CPR and First Aid.
  • Cover AM, PM, and Overnight Shifts.

Requirements

  • High School Diploma.
  • Prior law enforcement, security, or military experience.
  • Thorough knowledge of the floor plans and layout of the building(s) and surrounding area.
  • Ability to effectively deal with internal and external guests with patience, tact, and diplomacy.
  • Ability to read, listen, and communicate effectively in English both verbally and in writing.
  • Ability to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Ability to follow written and/or verbal instructions.
  • Ability to grasp, lift, and/or carry or otherwise move goods weighing up to 50 lbs.
  • Ability to climb stairs and ladders at a rapid pace.
  • Ability to perform duties within extreme temperature ranges.

Nice-to-haves

  • Additional language ability preferred.

Benefits

  • Regular attendance is essential for successful performance.
  • Opportunity for lateral service to maximize customer satisfaction.
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