Security Representative

$29,120 - $29,120/Yr

Westin - Sarasota, FL

posted 2 months ago

Full-time - Entry Level
Sarasota, FL
Accommodation

About the position

The Security Representative at The Westin Sarasota is responsible for ensuring the safety and security of guests, team members, and hotel property. This role involves monitoring access to the hotel, conducting inspections, and responding to incidents while maintaining a courteous interaction with guests.

Responsibilities

  • Thoroughly understands all Hotel Emergency Response Procedures and responds appropriately to all situations.
  • Monitors/controls access to all facility employee entrances, ensuring that only authorized individuals enter.
  • Maintains a visitor sign-in/out log and issues temporary passes to visitors/vendors.
  • Inspects packages entering and exiting through hotel team member entrances, denying access to unauthorized materials.
  • Patrols front of the house, back of the house, and exterior hotel areas, reporting safety or security hazards to management.
  • Prepares necessary maintenance requests for safety-related maintenance requirements identified.
  • Documents all security-related issues and assistance provided in appropriate Security reports.
  • Logs, stores, and returns lost and found items in accordance with hotel policies.
  • Enforces hotel rules/regulations in accordance with the Team Member Handbook and hotel policies.
  • Monitors and ensures compliance with hotel key control policies by all team members.
  • Interacts with guests in a courteous and friendly manner.
  • Responds to all guest and team member incidents, gathering information and securing areas to preserve evidence.
  • May assist in obtaining materials from Storeroom areas during non-operating hours.
  • Documents all after-hour storeroom entries, ensuring proper requisition obtained for all items removed.
  • Assists other hotel team members in applying Blood-borne Pathogen Exposure Control policies.
  • Liaises with police in the absence of management.
  • Promotes safe work practices and ensures compliance with all local, state, and federal regulations.

Requirements

  • High school diploma or GED.
  • Minimum of 2 years' previous security experience.
  • Excellent observation, communication, guest service, and report writing skills.
  • Possess a CPR and First Aid certification, or ability to obtain.
  • Able to work a flexible schedule, including weekends and holidays.
  • Knowledgeable about fire procedures, disaster plan procedures, bomb threats, and hotel evacuation procedures.
  • Absolute discretion and confidentiality regarding sensitive information.
  • Ability to work under pressure, keeping calm in emergency situations.
  • Ability to work on one's own or in a team environment.

Nice-to-haves

  • Customer service experience
  • Ability to communicate in multiple languages

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
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