Security Officer

$44,720 - $55,120/Yr

Doris Duke Management Foundation - Honolulu, HI

Full-time - Entry Level

Honolulu, HI

11-50 employees

About the position

The Security Officer at Shangri La plays a crucial role in maintaining the safety and integrity of the property, ensuring a secure and welcoming environment for both staff and visitors. This position is integral to the mission of the Doris Duke Foundation, contributing to the transformation of Shangri La into a global center for personal and societal change. The ideal candidate will possess a blend of vigilance and engagement with security protocols, alongside a positive demeanor to support the community.

Responsibilities

• Engage with staff and visitors in a friendly and approachable manner, providing assistance and information to enhance their experience while ensuring their safety and security.
• Operate and monitor security control panels, closed-circuit television, alarms, fire sprinklers and related security and safety equipment to provide property and visitor surveillance.
• Monitor all on-site activities such as tours, programs, construction, routine maintenance, etc.
• Provide security support for programs (e.g., public tours and residencies), events and convenings, ensuring a welcoming environment for all attendees by assisting event staff to manage attendee flow and address any safety concerns.
• Maintain constant awareness of current conditions and respond to all alarms and emergencies in accordance with written procedures.
• Comply with daily reporting requirements, including timely completion of daily shift logs, dispatch logs, and incident and injury reports.
• Participate in regular emergency response drills and training sessions to educate employees, validate and improve systems and processes, and ensure the center's readiness.
• Support the testing, inspection, maintenance and continuous operation of security and life safety systems, technology and devices, including closed-circuit cameras and alarm systems.
• Other reasonable tasks as requested.

Requirements

• Work experience in security, public safety, law enforcement or other related field.
• High school degree or equivalent is preferred.
• Valid guard license with the State of Hawai‘i or ability to obtain one within three weeks of offer.
• Proven experience monitoring and responding to emergency situations.
• Proficient in using and caring for all security-related equipment including computers, closed-circuit TV and alarm systems to properly complete security forms and maintain logs and daily reports.
• Skilled in using and operating safety, fire prevention, building and grounds maintenance equipment.
• Training in CPR and automated external defibrillator, or ability to be trained to administer basic first aid.
• Organized individual with good judgment and ability to problem-solve.
• Excellent visual attention to detail and the ability to observe subtle physical environmental changes.
• Ability to act decisively, remain calm and respond quickly in an emergency.
• Effective oral and written communication skills.
• Comfortable with interacting with staff and the public, including resolving conflicts.
• Physical capability to perform duties, including standing, walking and sitting for extended periods, traversing the 5-acre property with uneven terrain, negotiating flights of stairs, lifting and carrying up to 75 pounds and navigating property in adverse weather.
• Flexibility to work varying shifts, hours and days including weekends, special events and emergency situations.

Benefits

• Anticipated hourly rate is $21.50 - $26.50, and the final offer will depend on experience.
• Industry-leading benefits, including a 15% employer contribution to 401(k).