Lombard - Security officer

Titan Security Group•Lombard, IL

9h•Onsite

About The Position

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Requirements

High school diploma or equivalent (GED) is required.
Minimum of 2 years of experience in corporate security, hospitality, or a customer service-focused environment.
Demonstrated proficiency in using computers, standard security software, and Microsoft Office Suite for reporting and documentation.
Requires a high degree of professional maturity and sound judgment necessary to handle complex tenant interactions and sensitive security matters.

Nice To Haves

Previous security experience within a High-Rise Commercial Office Building environment is strongly preferred and will be considered a significant asset.
Bi-lingual considered a plus
Evening, overnight, and weekend availability required

Responsibilities

Maintain a consistently polished, professional, and immaculate uniform and personal presentation.
Act as the primary point of contact for all building occupants and guests, providing proactive assistance, clear directions, and timely information.
Professionally and promptly assist tenants with building-related inquiries, access issues, and security concerns.
Efficiently manage the visitor sign-in/sign-out process, verify identity, issue temporary badges, and announce guest arrivals.
Strictly enforce building access control policies, ensuring every individual follows proper entry procedures.
Conduct regular, documented security patrols of the property's interior and exterior perimeter.
Operate and monitor the Closed-Circuit Television (CCTV) system, alarm panels, and other life safety systems.
Serve as a primary responder to all alarms and critical incidents.
Prepare detailed, accurate, and professional written reports on all security-related incidents, daily activities, unusual occurrences, and patrol observations.
Immediately and effectively escalate all critical incidents and emergencies to the appropriate building management, security contacts, and law enforcement agencies.
Assist with the accurate inventory and issuance of all building keys and access cards.