Security Officer - Customer Service - Reception

Allied Universal • Villa Park, IL

1d • Onsite

About The Position

As a Security Officer - Customer Service - Reception in OAKBROOK TERRACE, IL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal at a respected healthcare location as a Front Desk Professional, where you will welcome visitors, manage access, and support security-related procedures through clear communication and attentive service. In this highly visible role, you will help to deter incidents while creating a caring first impression. Bring your professionalism to a team that values being agile, reliable, innovative, and always acting with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor reception duties, and/or emergency response activities appropriate to a healthcare location.
• Monitor lobby and entrance activity, verify visitor and staff access as directed, and help to deter unauthorized entry through attentive front desk presence and clear communication.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to site contacts and/or emergency services when appropriate.
• Support badge and credential checks, visitor sign-in processes, phone and radio communications, and documentation of daily activity, incidents, and unusual observations.
• Assist patients, guests, staff, and vendors with directions, entry procedures, and general questions while maintaining professional front desk operations and following Allied Universal standards.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED