Security Officer Console Operator

Allied Universal • Los Angeles, CA

1d • Onsite

About The Position

As a Security Officer Console Operator in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as a Dispatch Professional in a dynamic commercial real estate location, where you will monitor activity, coordinate security-related communications, support access and alarm response, and provide outstanding customer service. In this fast-paced role, you will help keep operations running smoothly through teamwork, integrity, and a caring approach while using technology to support daily site needs.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by carrying out site-specific procedures, access-related policies, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, cameras, and other communication systems to receive calls for service, document activity, and dispatch appropriate personnel in a calm, problem-solving manner.
• Coordinate responses to incidents, maintenance concerns, medical situations, and other critical events across the property while maintaining clear communication with on-site teams and local contacts.
• Maintain accurate logs, incident reports, and dispatch records, helping to support continuity of operations and timely follow-up on security-related and property-related concerns.
• Conduct regular and random patrols around the business and perimeter as needed, with working environments and conditions varying by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED