Security Officer - Alarm Dispatch Desk
About The Position
As a Security Officer - Alarm Dispatch Desk in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer at a leading tech and telecom location, you will monitor cameras and alarm panels, track activity in real time, and coordinate security-related responses and communications. You will support routine patrols with clear radio and phone dispatch, document incidents using computer and/or tablet tools, and deliver a welcoming customer service experience. Join Allied Universal to work with an agile, reliable team that acts with integrity and puts people first.
Requirements
- Have at least 1+ years of security-related experience.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Be comfortable using a computer or tablet, preferred.
- Have customer service experience, preferred.
- Have alarm panel experience, preferred.
- Have CPR and/or First Aid, preferred.
Responsibilities
- Provide customer service to personnel and visitors by following Allied Universal security procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.
- Operate the dispatch post by monitoring alarms, CCTV, and access control systems, documenting activity, and notifying appropriate personnel per post orders.
- Receive and triage calls for service, incidents, and work requests, then coordinate responses with on-site officers and/or client teams using radio, phone, and electronic systems.
- Respond to incidents and critical situations in a calm, problem-solving manner, completing detailed reports and escalating issues according to site protocols.
- Conduct regular and random patrols of interior areas, entrances, and perimeter zones as assigned, helping to deter unauthorized activity and/or policy violations.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
