Security Guard ("Guardia de Seguridad")

Azul HospitalitySalt Lake City, UT
$22 - $24Onsite

About The Position

Responsible for the safeguarding of hotel property, assets, guests, visitors, and staff. Patrols property, monitors surveillance equipment, inspects buildings, equipment, and access points.

Requirements

  • Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 45 lbs. as needed.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
  • Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
  • Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
  • Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, verbal, written and electronic.
  • Must have excellent leadership capability and customer relations skills.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must possess basic computer skills.
  • Must possess basic computational ability.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
  • Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS.
  • Self-driven and able to work independently.
  • Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
  • 1-3 years of Security experience required.
  • Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles.
  • Must be able to have and maintain First Aid/CPR certification.

Nice To Haves

  • Experience in the hospitality industry preferred.

Responsibilities

  • Patrol hotel property to ensure the safety of guests and staff and to protect all hotel assets.
  • Conduct walkthroughs of the entire hotel premises to identify signs of intrusion and ensure doors, windows, and gates are locked down.
  • Respond to alarms and investigate disturbances.
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties.
  • Listen to and respond to all guest needs and requests in a timely and professional manner.
  • Report all suspicious activity and hazardous conditions immediately.
  • Practice safe work habits, to avoid injury to self and others.
  • Perform other tasks, including cross-training, as directed.
  • Log daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences, along with daily shift reports.
  • Enforce property rules with guests and staff in a professional and courteous manner.
  • Follow protocol on warning guests of rule violations and evict violators from premises if needed.
  • Initiates contact to emergency services in emergency situations and enacts the crisis management plan as necessary.
  • Assists guests and staff in evacuating property and securing building by following property safety protocols.
  • All other duties assigned by manager or supervisor.
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable job duties as requested by direct and indirect supervisors.

Benefits

  • Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards.
  • Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position.
  • Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment.
  • Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities.
  • Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
  • Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel.
  • In addition, attendance at all scheduled training sessions and meetings is required.
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