Security Director

Andy Frain Services•Norfolk, VA

12h•Onsite

About The Position

Andy Frain Services is seeking a highly motivated and multi-task-oriented individual to manage a Security contract. This role involves managing the accountability of all Supervisors and staff for given accounts, with full responsibility for the performance, service, and budget of assigned contracts. The Security Director will manage a safe environment for all employees, vendors, and personnel, support all areas in their security needs, and be an integral part of the facility's operations. Establishing working relationships with local police and fire departments, as well as facility reports and others, is crucial. The ideal candidate will demonstrate and abide by Andy Frain Services Core Values and operating principles, maintaining 100% compliance with all staff training. Managers must possess and maintain a professional image and demonstrate strong leadership skills.

Requirements

High School Diploma and/or equivalent; Associates Degree.
Must be willing to submit to a background investigation.
Bachelor’s degree in a related field or equivalent combination of education and experience.
Minimum 2 years prior experience in loss prevention, life safety, CCTV systems, and access computer systems.
One year (1 yr.) of management experience within the Security Industry.
Valid Driver’s License.
Complete all licensing requirements as mandated by the State.
Knowledge of security operations and procedures.
Knowledge of management practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls.
Ability to track and maintain schedule assignments.
Ability to be an effective team member.
Ability to maintain professional composure when dealing with unusual circumstances.
Ability to adapt to various sites and changes in post procedures.
Ability to adapt to changes in the external environment and organization.
Excellent organizational skills.
Strong customer service and results orientation.
Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.
Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned site.

Nice To Haves

CPR and First Aid Certification.

Responsibilities

Deliver quality service and maintain positive customer interactions, including greeting visitors, vendors, and employees with professionalism and excellence.
Provide lead direction at assigned client site(s), enforcing security/safety programs, ensuring post orders are followed, established rounds are completed, and adequate reports and logs are filed daily and weekly.
Develop and implement security procedures in compliance with facility policies and procedures and applicable laws; maintain knowledge of emergency policies and regulations, respond to alarms, determine courses of action, notify authorities, and assist as needed.
Ensure the continuous and safe operation of life safety systems, fire panels, CCTV systems, elevators, and access doors, maintaining contact with authorized personnel for maintenance and upkeep.
Operate equipment including portable radios, telephones, copy and fax machines, computers, and tools; conduct daily inspections of assigned vehicles, noting damages for immediate repair.
Counsel and discipline personnel as appropriate, seeking advice from management and documenting actions.
Assist in the training of Security Officers and Shift Lead Officers, reviewing post orders to ensure competent knowledge of assignments.
Communicate daily and weekly with the Operations Manager regarding account performance, Security Officer performance, and security/safety issues/changes.
Assist in the submission of payroll and personnel information to the company.
Ensure adequate security coverage of all posts in conjunction with company management.
Inspect posts as scheduled, meet with staff to outline tasks and responsibilities, and ensure accurate sign-in/sign-out for shifts.
Meet with client representatives to ensure security requirements are met and provide quality customer service.
Carry out other duties as assigned by the Managing Director.