This job is closed

We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.

MGM Resorts - Atlantic City, NJ

posted 26 days ago

Full-time - Entry Level
Atlantic City, NJ
Accommodation

About the position

The primary duty of the Security Assistant Shift Manager is to oversee and manage employees assigned to his/her shift. This position ensures that operations are staffed efficiently, ensures that employees perform to established expectations, and promotes a safe environment for guests and employees; all duties are performed within the company's policies and procedures, and applicable gaming and state laws.

Responsibilities

  • Manage security officers, department operations, and support staff, including interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy, and administering discipline and coaching as needed.
  • Oversee guest and employee safety by promoting a safe and secure environment and implementing and enforcing state, local jurisdiction, regulatory, and company policies and procedures.
  • Act as a liaison with the appropriate outside agencies during security incidents.
  • Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary.
  • Monitor and support security-related processing.
  • Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern.
  • Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes.

Requirements

  • High School diploma, GED or educational certification.
  • Two (2) years of direct security experience in a high-end resort/casino environment or law enforcement and/or military experience, with previous supervisory experience or in a team leader capacity.
  • Ability to maintain professionalism and master leadership abilities.
  • Ability to learn and demonstrate proficiency, safe handling, and judicious use of defensive mechanism.
  • Knowledge and understanding of resort, casino and/or hospitality investigation.
  • Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment.
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
  • Able to effectively communicate in English, in both verbal and written forms.
  • Extensive experience in verbal and written investigative reporting.

Benefits

  • Wellness incentive programs to help you stay healthy physically and mentally.
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room.
  • Free parking on and off shift.
  • Healthcare, financial, and time off benefits.
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Job Description Matching

Match and compare your resume to any job description

Start Matching
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service