Securities Operations Associate
About The Position
Wells Fargo is seeking a Securities Operations Associate to join the Fiduciary Tax team in Business Operations as part of Investment Operations division. In this role, you will participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations. You will review basic or tactical issues, policies, or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrower impact. You will receive direction from your manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing an understanding of various functions, policies, and procedures. You will build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation. You will assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation. You will resolve low complexity escalated issues within the scope of responsibility in Security Operations. You will research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests. You will support the overall effectiveness of the team according to plans and monitor daily securities and cash related production work. You will contribute to the implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies.
Requirements
- 6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Nice To Haves
- Financial services experience or a combination of the following: operations, financial services, business processing, analytical, or clerical
- SEI Trust 3000 experience
- Extensive Microsoft Excel spreadsheets experience related to importing, exporting, and manipulating data with the use of formula and coding
- Microsoft Access experience related to importing and tracking data
- Strong attention to detail and accuracy skills
Responsibilities
- Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations
- Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrower impact
- Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
- Provide information to collaborate and consult with peers, colleagues, and managers including internal and external customers, to resolve issues and achieve goals
- Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
- Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation
- Resolve low complexity escalated issues within the scope of responsibility in Security Operations
- Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
- Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
- Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies
- Perform a variety of operational tasks for requests related to payment requests
- Complete requests and on by the regulatory deadlines
- Review and resolve time sensitive and/or less complex to moderately complex requests/complaints
- Handle critical production or escalation issues
- Document and track completion of request on a daily basis
- Consistent execution of agreed action items, and policies & procedure
- Develop and maintain expert knowledge of all work types
- Assist manager in creating or revising departmental procedures
- Assist manager in process training
- Complete all trainings within the deadline (web-based trainings, document submission, etc.)
- Attend all necessary forums, meetings, etc. as advised by manager
- Initiate/Suggest process improvement ideas to increase efficiency
- Other AD HOC tasks given by manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
