Second Shift Security Officer

About the position

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Security Officer position, you’ll be responsible for executing tasks that support a safe and secure work environment. You will encourage compliance of and serve as a subject matter expert on all site-specific policies and procedures related to maintaining a safe and secure environment, while constantly striving to provide outrageous customer service to both our internal customers (Partners) and campus visitors, alike. The shift for this position is Monday - Friday, 2:00pm - 10:00pm based upon required shift coverage and requires working a weekend rotation every 6-8 weeks or as needed.

Responsibilities

• Responds to requests from Partners with access badge issues, modifying badge access levels, and replacing damaged or lost access badges.
• Grants access to secured offices for Environment Services Partners to complete daily cleaning, and re-secures.
• Removes event-related signage and traffic control devices post event.
• Conducts regular, routine inspections and verifies functionality of gates, emergency exits, fences, exterior doors, and overhead doors.
• Escorts and monitors security system technicians responding to service requests as well as fire and municipal inspectors conducting routine inspections.
• Facilitates campus visits for invited guests, escorting as needed, and providing additional Safety and Security presence as requested.
• Facilitates safe and efficient traffic and crowd control patterns for on-campus special events.
• Manages Guest Services (Campus Main Entrance), screens visitors and provides directions to designated parking areas as well as maintaining the CCTV system.
• Performs safety and security tasks, processes, and assignments with a strong emphasis on outrageous customer service and timeliness.
• Proactively identifies and communicates situations and conditions that may pose a risk to Partners, visitors, property, and brand.
• Responds to ongoing situations for the purpose of preventing or minimizing risk to people and property, including performing First AID and CPR in a medical emergency.
• Thoroughly investigates and documents circumstances, as well as specific actions taken to maintain or restore safety and security and continuity of business.
• Manages, and communicates safety and security information and administrative requests through ticketing software.
• Performs and documents weekly and monthly inspection duties of campus safety and security equipment and infrastructure.
• Appropriately utilizes security technology to monitor or investigate conditions.
• Other duties as assigned.

Requirements

• 2+ years education in a criminal justice, or similar field of study, or 4+ years of related work experience, preferred.
• Valid, unexpired driver's license with satisfactory driving record.

Nice-to-haves

• Bachelor’s degree or equivalent.
• Prior law enforcement experience.
• Familiarity with the healthcare field.

Benefits

• Generous benefit package available.