Seattle Shift Leader

Taco Time Northwest - Seattle, WA

- Entry Level

Seattle, WA

Food Services and Drinking Places

About the position

At Taco Time NW, we pride ourselves on being different from other restaurant companies. Our hiring process is completely virtual, allowing candidates to apply, interview, and secure a job from the comfort of their home. As a shift leader, you will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Your role will include training employees, planning, assigning and directing work, evaluating daily performance, rewarding and coaching employees, and addressing complaints and resolving problems in the absence of a manager. All of this is done while maintaining a high level of guest service and ensuring an exceptional dining experience for our guests.

Responsibilities

• Directs, coordinates, and participates in preparation of, and cooking, assembling or packaging of food served or prepared by crew members.
• Issues written and oral instructions, establishing priorities and sequences to expedite workflow.
• Assigns duties and examines work for completeness, efficiency, and conformance to policies and procedures.
• Reconciles daily receipts using cash control sheet and daily sales log, records drops and banks daily.
• Demonstrates complete understanding of our menu.
• Assists with serving orders while tending to our guests' needs.
• Coaches others through the enforcement of all workplace safety policies and procedures.
• Communicates performance issues to assistant general manager and general manager.
• Creates and executes shift goals and enforces policies during shift.

Requirements

• Food handlers permit
• Three months to six months of practical experience in a corporate owned restaurant.
• Must be 18 years of age or older
• Highest commitment to quality customer service with the ability to work with a team.
• Ability to multi-task in a fast paced environment.
• Strong communication skills, and have the ability to listen attentively to guests and team members.
• Ability to demonstrate accuracy and thoroughness, always looks for ways to improve and promote quality.
• Ability to work with minimal supervision, accomplish tasks without instruction and at times problem solve for the best solution.
• Basic math skills.
• Must be able to frequently move and/or lift product, containers etc from 10 to 50 pounds.

Nice-to-haves

• Fun, energetic, friendly, outgoing and confident personality
• Commitment to guest service and pursuit of the ultimate dining experience.

Benefits

• Competitive Wages (Up to $25 an hour)
• Incentive bonus potential up to $800
• Pay Day every Friday
• Medical & Dental Benefits
• 401k Retirement Plans
• Education Assistance
• Childcare Assistance
• Quality of Life and flexible schedules
• Free Employee Shift Meals
• Paid Time Off
• Promotions from Within
• Regular Performance Appraisals & Wage Reviews
• Taco Time Cares - Employee Hardship Program
• Employee Discount for employee and immediate family
• Using the Taco Time NW App, employees can purchase up to $40.00 worth of Taco Time, 3 times per week (during non-prime time hours)