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Deckers - New York, NY

posted about 1 month ago

Part-time - Entry Level
New York, NY
Apparel Manufacturing

About the position

The Seasonal Sales Lead with Keys at UGG is a pivotal role focused on delivering exceptional customer experiences and driving brand loyalty. This position involves engaging with customers, promoting the UGG brand's sustainability initiatives, and ensuring a well-organized store environment. The Sales Lead operates as part of a dynamic team, contributing to business goals while providing personalized service and maintaining high standards of store presentation.

Responsibilities

  • Create personalized shopping experiences for customers that drive brand loyalty.
  • Greet customers promptly and courteously as they enter the store.
  • Address all customer questions accurately before they leave.
  • Provide exceptional service from start to finish, including communicating the return policy.
  • Maintain a positive and cheerful attitude with customers and team members.
  • Make yourself available to all customers for exceptional service.
  • Operate the cash register and handle money accurately.
  • Check inventory daily and ensure products are stocked and available.
  • Merchandise products in accordance with Visual Merchandising standards.
  • Maintain a clean and organized back-stock area and employee break area.
  • Practice safety-consciousness and respond to theft according to policies.
  • Promote a positive work environment by recognizing outstanding performance from team members.

Requirements

  • Two (2) years of retail store experience preferred.
  • High School Diploma.
  • Excellent verbal and written communication skills.
  • Ability to convey the UGG and Deckers Brands Vision and Mission to team members and customers.
  • Highly motivated team player and self-starter.
  • Excellent team building skills.
  • Ability to multi-task in a fast-paced environment.

Nice-to-haves

  • Flexibility of schedule and hours to meet the needs of the business.
  • Physical ability to stand for extended periods.
  • Proficient in Microsoft Office suite of tools and applications.
  • Valid driver's license.

Benefits

  • Competitive pay
  • Employee discounts
  • Perks and global contests
  • Opportunities for growth and development
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