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The Tampa General Hospital Foundation - Tampa, FL

posted 14 days ago

Part-time,Full-time - Entry Level
Hybrid - Tampa, FL
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

InterHealth Staffing is a for-profit staffing division of TGH committed to providing patients with excellent and compassionate care. Positions range from permanent clinical float roles (Full time or Part Time) to Seasonal 13-week assignments with significantly higher base pay. As the region's leading safety net hospital, Tampa General is committed to providing area residents with world-class and compassionate health care ranging from the simplest to the most complex medical services. Patient Access Specialists are responsible for guiding patients through the visit process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions. The role provides high-level administrative support to the patient access team, including completion of patient medical insurance eligibility, processing benefits, and referral authorizations for patients.

Responsibilities

  • Guide patients through the visit process by screening for eligibility.
  • Prepare patient information for clinical staff.
  • Answer patient questions.
  • Provide high-level administrative support to the patient access team.
  • Complete patient medical insurance eligibility checks.
  • Process benefits and referral authorizations for patients.

Requirements

  • High School Diploma or G.E.D. - Required.
  • At least one year of customer service experience - Required.
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