Seasonal Customer Service Representative

American Leak Detection of Southern CTBridgeport, CT
$20Onsite

About The Position

The Seasonal Customer Service Representative at American Leak Detection of Southern Connecticut is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Seasonal Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the North East area.

Requirements

  • Excellent customer service and telephone skills
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Suite

Nice To Haves

  • Experience in the plumbing, restoration, or construction industries
  • Experience using Salesforce

Responsibilities

  • Answering the phones
  • Explaining our services to potential clients
  • Manage the customer experience
  • Scheduling of appointments
  • Dispatch, routing, and scheduling of jobs for our technicians
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