Seafood Team Leader (Department Manager)

$49,088 - $68,744/Yr

Whole Foods - Jericho, NY

Full-time - Mid Level

Jericho, NY

Food and Beverage Retailers

About the position

The Seafood Team Leader at Whole Foods Market is responsible for overseeing all aspects of the seafood department's daily operations, ensuring profitability, compliance with regulations, and exceptional customer service. This role involves leadership in hiring, training, and developing team members while maintaining high standards of retail execution and fostering a positive work environment.

Responsibilities

• Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.
• Makes hiring and separation decisions in partnership with Store Leadership.
• Accountable for monitoring and achieving sales, purchasing, and labor targets.
• Projects annual sales and expenses and prepares operating budget.
• Manages ordering and inventory to achieve targeted contribution to profit margin.
• Establishes and maintains collaborative and productive working relationships with departmental and store leadership.
• Establishes and maintains positive and productive vendor relationships.
• Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Communicates and maintains Team Member safety and security standards.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Requirements

• 24+ months retail experience including 12+ months of team leadership experience.
• Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
• Demonstrated decision-making ability, leadership skills and ability to prioritize.
• Food safety certification. If not currently certified, will commit to completing certification within 6 months.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Thorough product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Proficiency with email, Microsoft Office, and operations-related applications.

Benefits

• Health insurance
• Retirement plan benefits
• Eligibility for a store discount
• Paid time off
• Access to other benefit programs