Exact Sciences - Dartmouth, MA

posted about 1 month ago

Full-time - Entry Level
Dartmouth, MA
Professional, Scientific, and Technical Services

About the position

At Exact Sciences, we are cancer fighters. We are united by our mission to change lives by providing earlier, smarter answers. Through advances in cancer detection and treatment guidance, we will help eradicate the disease and the suffering it causes. A Screening Solutions Specialist (SSS) is a front-line position in the fight against cancer. The SSS will drive product growth of Cologuard in medical practices to meet sales goals within the assigned geography and deliver diagnostic solutions by establishing the importance of Colorectal Cancer (CRC) diseases and screening. This role aims to enhance customer relationships to drive growth and revenue while enhancing the system of care and deliver improved patient outcomes through integration of Exact Science's solutions. We are Exact Sciences, come join the fight. This position is field based.

Responsibilities

  • Generate deep insight into local healthcare ecosystems and market landscape in order to identify opportunities to enhance the system of care and deliver improved patient outcomes through integration of Exact Science's solutions.
  • Analyze the treatment journey across the local system of care in order to identify account opportunities to work with HCPs to improve clinical decision making and deliver better patient and population health outcomes in the context of EXAS current and future pipelines.
  • Build a network of relationships within accounts in order to gain insight into system, customer and patient unmet needs, including clinical stakeholders and administrators, and diligently captures information on customer interactions using the Customer Relationship Management (CRM) database.
  • Synthesize data from a range of formal and informal sources to understand the evolving and dynamic local care system, leveraging available tools and resources such as Engage (CRM), Excel, Tableau and available research to make data-driven decisions on account potential and opportunities.
  • Develop and implement business and account plans to increase the visibility and awareness of the Company's products and maximize opportunities and sales growth.
  • Create business and account plans based on opportunities to drive acceptance of Cologuard and other Exact Sciences solutions to enhance clinical decision making and the effectiveness of the system of care.
  • Lead the implementation of these business and customer plans to devise and implement customer-specific pre-and post-call engagement approaches.
  • Inform, educate and enable target physician and stakeholder groups about Exact Sciences products and value propositions.
  • Proactively drives business growth by focusing on customers with highest potential and proactively initiating connections to uncover unmet needs and opportunities.
  • Seeks regular feedback from customers about their experience, service, satisfaction and perceived value of working with Exact Sciences.
  • Leads the successful implementation of account plans through collaboration and coordination with key internal stakeholders.
  • Ensures execution of targeted tactics to deliver business goals in coordination and orchestration with a wider range of internal cross-functional stakeholders.
  • Communicates a clear and compelling description of customer needs and opportunities to internal stakeholders.
  • Ensures that the team conducts business to the highest ethical and professional standards.

Requirements

  • Bachelor's degree in Sales, Business Management, Marketing or Science, or any other related field or 4 years relevant experience in lieu of degree.
  • 2+ years of previous sales, inside sales or account management experience OR 1+ years of previous sales experience plus 1+ years of experience in a healthcare setting.
  • Possession of a valid driver's license; no suspended, revoked, surrendered, invalid, etc. allowed.
  • No more than two moving violations, events, or accidents within the last 36 months.
  • No alcohol or drug event in which a vehicle was driven by the candidate or employee in the last 36 months.
  • Ability to meet any requirements set by healthcare facilities for access to those facilities.
  • Demonstrated ability to perform the essential duties of the position with or without accommodation.
  • Authorization to work in the United States without sponsorship.

Nice-to-haves

  • 2+ years of experience in sales of medical devices or diagnostics.
  • Experience working with primary care physicians targeted customers.
  • Background in commissioned, tangible product sales.
  • Expertise in computer technology that is specific to sales.
  • Proficiency in MS Excel, Word, Outlook and Customer Relationship Management (CRM) tool.
  • Ability to listen empathetically and mediate disagreements.
  • Effective organizational and proactive problem-solving skills.
  • Ability to work confidently in an environment of complexity and ambiguity.
  • Ability to create value for others through the presentation of new processes and concepts.
  • Able to productively and proactively contribute to a team environment.

Benefits

  • Paid time off (including days for vacation, holidays, volunteering, and personal time)
  • Paid leave for parents and caregivers
  • Retirement savings plan
  • Wellness support
  • Health benefits including medical, prescription drug, dental, and vision coverage
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