Scheduling Coordinator

Rochester Regional HealthRochester, NY
Onsite

About The Position

The Scheduling Coordinator will be responsible for accurately scheduling all inpatient and outpatient appointments/procedures. This role involves completing the pre-registration process by collecting accurate patient demographic, insurance, and co-pay information. The coordinator will perform insurance verification using specific systems and by contacting commercial insurance companies to identify co-payments and initiate referrals to the hospital financial counselor. Additionally, they will interface with referring offices for accurate scheduling of procedures and/or pre-testing appointments via telephone and fax, coordinate patient information mailings, and arrange for interpreters for hearing-impaired patients.

Requirements

  • HS Graduate or equivalent preferred
  • Two years health care experience in the area of secretarial, registration, medical billing, and insurance verification preferred
  • Medical terminology
  • Strong computer skills

Responsibilities

  • Demonstrates accurate scheduling of all inpatient and outpatient appointments/procedures.
  • Completes the pre-registration process by collecting accurate patient demographic, insurance, and co-pay information.
  • Performs insurance verification using PCEasy, Quicklink, Omnipro and calls Commercial Insurance companies to identify co-payments and initiate referrals to the hospital financial counselor.
  • Interfaces with referring offices for accurate scheduling of procedures and/or pre-testing appointments via telephone and fax.
  • Coordinates patient information mailings.
  • Demonstrates the ability to arrange for interpreters for all hearing impaired patients.
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