Elevance Health - Indianapolis, IN
posted 22 days ago
The SCA Customer Care Team Lead at Elevance Health is responsible for overseeing the daily activities of the National Government Services (NGS) Customer Service Representatives. This role involves troubleshooting issues, performing quality audits, and providing leadership and guidance to the team. The position is crucial for ensuring high-quality customer service and effective management of insurance claims and policies for the NGS business unit.