SBA Lending Support Manager - In Office

Zions Bank • Midvale, UT

6h • Onsite

About The Position

Zions Bancorporation is seeking an SBA Lending Support Manager to provide closing support to lenders and affiliated partners by coordinating, documenting, and facilitating the successful closing of complex SBA loans. This role ensures full compliance with Bank policies, SBA requirements, and regulatory guidelines. The manager will resolve closing-related issues and escalations, proactively communicate with customers, internal stakeholders, and external partners, and prepare and deliver final closing packages accurately and timely. The position also involves identifying opportunities for process improvement and performing additional duties as assigned. Zions Bancorporation is a leading financial services company with a strong presence in high-growth western markets, recognized for its powerful banking team and customer satisfaction. They value employees and offer fulfilling opportunities with rewards for contributions. Banking is viewed as a local business, emphasizing strong community ties and customer relationships. Zions aims to be an employer of choice with benefits starting on day one, including bank holidays, profit sharing, and company-matched 401(k) contributions.

Requirements

• Requires a college degree and 2+ years' experience in loan operations, credit analysis and SBA loan closing, or other directly related experience. A combination of education and experience may meet requirements.
• Requires considerable working knowledge of SBA lending operations, processing, documentation, credit analysis, loan processes and procedures including 504 loans, laws and regulations.
• Requires working knowledge of related fields including banking, lending, and credit administration.
• Strong analysis and problem resolution skills.

Nice To Haves

• Management or supervisory experience preferred.

Responsibilities

• Provide closing support to lenders and affiliated partners by coordinating, documenting, and facilitating the successful closing of complex SBA loans.
• Ensure full compliance with Bank policies, SBA requirements, and regulatory guidelines.
• Resolve closing-related issues and escalations, while proactively communicating with customers, internal stakeholders, and external partners to ensure clarity and timely execution.
• Prepare and deliver final closing packages in a timely and accurate manner, while identifying opportunities for process improvement.
• Perform additional duties and responsibilities as assigned.

Benefits

• Medical & Dental Insurance & Vacation & Profit Sharing - START DAY ONE!
• 401(k) plan, competitive compensation in line with work experience.
• Most roles eligible for sales bonuses + monthly incentives and/or annual discretionary bonus, some roles include mileage + travel time pay, and/or parking waivers (must meet eligibility requirements
• Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within
• Tuition Reimbursement for qualifying employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree