About the position
From start-ups to blue-chips, Saratech (saratech.com) helps companies engineer and manufacture complex products. Saratech is a leading engineering Siemens software partner, but first and foremost an engineering services firm renowned for driving innovation across various industries. We specialize in developing cutting-edge solutions that transform the way products are designed, produced, and supported. Our PLM technologies help businesses streamline their operations, from concept to retirement, ensuring efficiency, quality, and sustainability. We have experience in helping companies with digital thread enablement through a complete digital twin. Our team works with some of the best companies in multiple sectors industries including aerospace, space launch, defense, automotive, and industrial machinery.
Responsibilities
- Provide technical expertise and support for PLM products, including troubleshooting and resolving issues with PLM and network and software/hardware performance issues
- Provide higher-level technical support to extend our customers' abilities to apply Teamcenter solutions to meet design challenges
- Perform pre/post sales customer support including software demonstrations
- Implement, configure, and customize Teamcenter PLM software to meet business requirements
- Work closely with clients to analyze their current processes, identify areas for improvement, and integrate PLM solutions effectively
- Develop user training materials and conduct training sessions to enhance the adoption of PLM tools
- Develop a foundational knowledge of the standards and regulatory requirements which affect the design and manufacture of products
- Contribute to future software releases by prioritizing known product defects and communicate customer feedback to Siemens' product development teams
- Collaborate with cross-functional teams to ensure the successful deployment of PLM strategies
- Keep up to date with the latest industry trends, technologies, and best practices in PLM
- Contribute to the continuous enhancement of our PLM offerings based on customer feedback
- Gain further knowledge of CAD/CAM/CAE/PLM solutions and market needs
Requirements
- Bachelor's or master's degree in engineering
- A desire to work in the product lifecycle management field focusing on Siemens' Teamcenter
- Strong understanding of engineering processes and product development cycles
- Experience with engineering tools like CAD, CAM, CAE, PLM
- Proficient in one or more programming or scripting languages
- Exceptional problem-solving abilities and analytical skills
- Excellent communication and interpersonal skills to effectively interact with clients and team members
- Project management experience is a plus
- US Citizen for ITAR related work
Benefits
- Medical, dental, vision coverage for employees and dependents
- FSA, HSA, Life insurance, long and short-term disability options
- Comprehensive health care and wellness plans
- 401k with company matching
- Discretionary Time Off vacation policy after 90 days
- Paid Time Off plan with accrual after 90 days
- 8 paid holidays per year
- Extra floater holiday for full-time non-exempt employees
- 40 sick hours per year or minimum sick time required by the state
