Lead SAP Basis Administrator

PetSmart • Phoenix, AZ

1d • Hybrid

About The Position

This role works in our Phoenix Home Office - visa sponsorship is not available for this role. The SAP Basis Lead is responsible for managing, maintaining, and optimizing the SAP technical landscape across ECC, S/4HANA, BW, CPI, BTP, Solution Manager, and related SAP systems. This role oversees Basis administration activities, ensures system availability and performance, manages upgrades and migrations, and leads a team of Basis administrators to deliver stable and secure SAP environments.

Requirements

• Bachelor’s degree in computer science or related field
• 10+ years hands-on SAP Basis Administration experience
• Experience in SAP installations, system copies, kernel upgrades, and performance tuning
• Expertise in database administration — primarily HANA and Oracle.
• Experience with SAP Enterprise Cloud Services and SAP RISE methodology
• Deep understanding of SAP HANA architecture, backup/recovery, and performance optimization.
• Experience managing SAP cloud solutions (Certificates, outages, SLAs, etc.)
• Familiarity with Operating systems Linux, Windows
• Familiarity with high-availability and failover setups using clustering and load balancing.
• Excellent problem solving and troubleshooting abilities
• Excellent communication and interpersonal skills
• Strong Leadership and Project Management skills

Nice To Haves

• SAP HANA, SAP OS/DB Migration SAP Certification is a plus
• SAP S/4HANA on Cloud deployments or migrations is a plus
• Experience with automation and monitoring tools (e.g., Solution Manager, SAP Cloud ALM).
• Experience with SAP Business Data Cloud and SAP Datasphere (Nice to have)
• Exposure to SAP security and GRC integration.

Responsibilities

• Design, implement, and maintain SAP system landscapes (ECC, BW, Enterprise Portal, Solution Manager, GRC, SLT, BTP, S/4HANA, SAP CAR, SuccessFactors, Cloud ALM).
• Plan and execute system copies, refreshes, upgrades, and patching.
• Ensure integration with external systems and cloud platforms (Azure, AWS, GCP, BTP).
• Monitor and tune system performance, including database, memory, and job performance.
• Implement proactive health checks and automation to reduce downtime.
• Oversee user administration, roles, and authorizations.
• Ensure compliance with IT security and audit standards (e.g., SOX).
• Develop and manage disaster recovery plans, backup strategies, and system restores.
• Validate DR readiness through regular testing.
• Lead Basis activities for SAP projects (migrations, upgrades, new implementations).
• Partner with functional, development, and infrastructure teams to ensure seamless project delivery.
• Lead and mentor Basis administrators (onsite/offshore).
• Coordinate with SAP, hardware, and cloud vendors for issue resolution.

Benefits

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior