L'Orealposted about 1 month ago
Full-time • Entry Level
Lancaster, PA
Chemical Manufacturing

About the position

The Salon Business Partner (SBP) is responsible for influencing and ensuring the growth and development of the local Stylist and Salon community by supplying the best products, education and innovation the professional beauty industry has to offer. The SBP is responsible for meeting and exceeding sales objectives within their assigned territory by leveraging brand-provided education, sales promotions and professional business development. The SBP will coordinate within our OMNI channels and brand partners on essential education and training events to drive promotional opportunities in salons and stores. Attend prominent industry trade shows and events with clients and prospects for an opportunity to win and deepen customer relationships.

Responsibilities

  • Leverages our OMNI channel support teams to prospect, procure and develop salon relationships by way of tailored and comprehensive salon business plans for our local Salon Partners.
  • Collaborates with small business owners within an assigned territory to identify and develop a plan of long-term success.
  • Influences existing and wins new partnerships through utilizing our industry leading tools and expertise to influence and increase market share.
  • Conducts regular meetings and consultations with salon business owners to understand their goals, challenges, and opportunities, and provide tailored solutions and support.
  • Monitors and analyzes sales performance and market trends to identify opportunities for growth and improvement, specifically related to salon business partnerships.
  • Achieves monthly, quarterly, and annual sales objectives for the defined geographical territory and all assigned accounts.
  • Supports salon business success by coordinating and collaborating with our internal brand partners to schedule, promote and fulfill education and promotional events.
  • Partners with salon leadership to develop and execute training and education planning meetings based on the needs and goals of the salon owner and staff.
  • Stays up-to-date with industry trends, competitor activities, and market developments to ensure a competitive edge.
  • Coordinates and facilitates training and education sessions and workshops for beauty partners, specifically designed to address the needs and interests of salon business owners.
  • Utilizes company resources and tools to leverage loyalty programs for salons and stylists.
  • Manages remote-order entry with company-provided tools as well as other administrative duties as needed.
  • Effectively manages all administrative aspects of the role in a timely manner to include but not limited to daily order entry and regular maintenance of customer information and activity within our sales reporting systems.
  • Responsible for monitoring diversion by continually assessing and monitoring the appropriate amount of product that each customer should be ordered based on their size, client count, and the number of service providers within the salon/spa location.
  • Provides regular updates and reports to internal stakeholders on the progress and effectiveness of beauty partner programs.

Requirements

  • High school degree required, bachelor's degree strongly preferred.
  • Minimum of one (1) year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling.
  • Demonstrated consultative and customer service skills.
  • Demonstrated understanding and ability to harness the power of social media.
  • Excellent communication both verbal and written as well as presentation skills.
  • Must be highly organized, flexible, goal-oriented, and results-driven.
  • Possesses a valid state driver's license, good driving record, and required auto insurance policy levels.
  • Must live within assigned sales territory.
  • Position requires frequent and sometimes prolonged driving of a car, walking, and standing.
  • Excellent computer skills - Windows-based (MS Office) systems and applications.
  • Knowledge of Salesforce.com a plus as well as social media understanding and usage.
  • Role will include significant travel, up to 75%, to cover accounts within assigned geographical area.
  • Role requires attendance at conventions, shows, educational classes and other special events that may require overnight travel and/or some weekends.
  • All work may necessitate the lifting of promotional materials and products up to 25 pounds which may also require bending.

Benefits

  • Pay starting at $60,000 annually with bonus potential.
  • Competitive Benefit Package (Medical, Dental, Vision, 401K + match).
  • Free Goods and Discounts for items under the SalonCentric and L'Oréal Brands!
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!).
  • Learning & Development Opportunities for Career Progression.
  • Employee Resource Groups.
  • Access to Mental Health & Wellness Programs.
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