Salesforce Product Owner - Erlanger, KY or Decatur, IL
About The Position
As part of the Global Commercial Excellence organization, the Salesforce Product Owner is responsible for maximizing the value of the Salesforce platform at ADM (excluding existing merchandiser functionality). This role owns the product backlog, drives delivery of enhancements and releases, and ensures solutions align to business priorities and the global roadmap. The Product Owner serves as the critical bridge between business stakeholders, Commercial Excellence, and Global Technology—translating business needs into scalable, user-centric solutions. This role also brings strong understanding of integrated systems and data flows that shape the end-to-end user experience.
Requirements
- 8+ years of experience in product management, CRM, sales operations, or related roles
- Hands-on Salesforce experience (Sales Cloud required; additional clouds a plus)
- Proven experience working in agile delivery models (Scrum, SAFe, or similar)
- Strong understanding of commercial processes (e.g., lead management, pipeline, forecasting)
Nice To Haves
- Experience in global, matrixed organizations preferred
Responsibilities
- Partner with the Salesforce Product Manager and business stakeholders to evaluate, shape, and prioritize enhancement opportunities
- Lead initial discovery conversations to assess business value, feasibility, and alignment to roadmap
- Translate business needs into well-defined epics, features, and user stories with clear acceptance criteria
- Own and actively manage the Salesforce backlog, ensuring alignment to Commercial Excellence strategy and value outcomes
- Balance global standardization with critical regional and business-specific needs
- Maintain strong knowledge of Salesforce capabilities and promote out-of-the-box solutions where possible
- Collaborate with Scrum Masters and delivery teams to prioritize work and maximize value delivery each sprint
- Act as the primary business representative within agile teams, ensuring clarity of requirements and priorities
- Partner with Global Technology to validate solutions meet business requirements and acceptance criteria
- Drive quality through active participation in testing, including functional validation and UAT coordination
- Support release planning and execution, including communication, training, and change management activities
- Oversee data quality, governance, and lifecycle management across core Salesforce objects
- Ensure alignment and effectiveness of integrations with external systems (e.g., ERP, Informatica)
- Partner with technology teams to maintain platform health, scalability, and sustainability
- Continuously assess user experience and identify opportunities to simplify workflows and improve usability
- Monitor adoption and usage metrics, driving actions to improve engagement and effectiveness
- Lead or support training and enablement efforts for new and existing functionality
- Build and sustain a network of data stewards and change champions to reinforce adoption and best practices
Benefits
- medical/Rx
- dental
- vision
- on-site wellness center access or gym reimbursement
- flexible spending accounts
- health savings account
- 401(k) with matching contributions and cash balance plan
- discounted employee stock purchasing program
- life insurance
- disability
- workers’ compensation
- legal assistance
- identity theft protection
- Employee Assistance Program (EAP)
- Employee Resource Groups (ERGs)
- Colleague Giving Programs (ADM Cares)
- Paid time off
- paid holidays
- Adoption assistance
- paid maternity and parental leave
- Tuition assistance
- Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
