Slalom Consulting - Hartford, CT

posted 2 months ago

Full-time - Mid Level
Hartford, CT
10,001+ employees
Professional, Scientific, and Technical Services

About the position

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals. Slalom is seeking experienced Salesforce Marketing Cloud Developers to join our growing team. As a Marketing Cloud Consultant, you will collaborate with clients to develop and implement marketing automation solutions using Salesforce Marketing Cloud. You will leverage your expertise to drive impactful marketing strategies, enhance customer engagement, and deliver measurable business results.

Responsibilities

  • Design, develop, and implement customized marketing automation solutions using Salesforce Marketing Cloud.
  • Collaborate with clients to understand their marketing objectives and translate them into technical requirements.
  • Develop and maintain email templates, CloudPages, automations, and data extensions.
  • Integrate Salesforce Marketing Cloud with other systems and platforms.
  • Create and manage multi-channel marketing campaigns, including email, SMS, push notifications, and social media.
  • Implement and manage integrations between Salesforce Marketing Cloud and other systems (e.g., CRM, CMS).
  • Monitor and optimize email deliverability, engagement metrics, and overall campaign performance.
  • Analyze campaign performance and provide actionable insights to optimize marketing strategies.
  • Troubleshoot and resolve technical issues related to Salesforce Marketing Cloud.
  • Provide training and support to clients on best practices and usage of Salesforce Marketing Cloud.
  • Stay up-to-date with the latest features and updates in Salesforce Marketing Cloud and related technologies.

Requirements

  • Minimum of 3 years of hands-on experience with Salesforce Marketing Cloud.
  • Proficiency in AMPscript, SQL, HTML, CSS, JavaScript, and API development.
  • Experience with Marketing Cloud Studios (Email, Mobile, Web, Advertising, and Journey Builder).
  • Experience with REST and SOAP APIs.
  • Familiarity with data protection regulations (e.g., GDPR, CCPA).
  • Strong understanding of data management, segmentation, and analytics within Salesforce Marketing Cloud.
  • Experience integrating Salesforce Marketing Cloud with other Salesforce clouds, non-Salesforce CRM systems, and third-party applications.
  • Excellent problem-solving skills and attention to detail.
  • Strong written and verbal communication and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment.

Nice-to-haves

  • Salesforce Marketing Cloud certifications and Data Cloud experience are a plus.

Benefits

  • Meaningful time off and paid holidays
  • Parental leave
  • 401(k) with a match
  • Highly subsidized health, dental, & vision coverage
  • Adoption and fertility assistance
  • Short/long-term disability
  • Yearly $350 reimbursement account for well-being-related expenses
  • Discounted home, auto, and pet insurance
  • Annual discretionary bonus eligibility.
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