Salesforce CPQ Business Analyst

$64,000 - $102,000/Yr

Cognizant Technology Solutions - Missoula, MT

posted 4 days ago

- Mid Level
Remote - Missoula, MT
Professional, Scientific, and Technical Services

About the position

The Business Analyst (BA) is primarily responsible for researching, analyzing, defining, designing, configuring, documenting, and testing detailed business requirements within Quote to Cash (Q2C) based implementations. This role provides implementation support for key business application goals. Daily activities include: identifying and driving end-user requirements, facilitating communication within the internal teams, working closely with clients to define application metrics, reports, dashboards, data mapping, and other integration requirements.

Responsibilities

  • Carries out research and data collection to understand our clients or potential clients.
  • Interviews clients' employees, management teams and other stakeholders to assess the problem.
  • Creates clear, concise, and completed functional specifications and required documents detailing systems requirements.
  • Gathers, creates, and documents current and future business process flows of all assigned client projects.

Requirements

  • Proven experience within IT Delivery type projects and/or cloud-based implementations in a BA role.
  • Strong proven experience with IT Delivery type projects, significant experience with solution implementation/integration projects; Quote to Cash experience.
  • Experience in reviewing assigned business processes from end-to-end to identify and address operation, financial and technological risks.
  • Experience working on multiple cloud software, SaaS software, Q2C platforms involving CPQ, CLM, CRM, Billing or ERP enterprise implementations.
  • Proven abilities in client facing role developing business requirement documents (BRDs) and functional requirement documents (FRDs).
  • Excellent verbal and written communication skills; demonstrated requirements gathering abilities.
  • Customer-centric attitude - committed to the client and successfully consults and negotiates when necessary.

Nice-to-haves

  • Experience in Salesforce CPQ, Salesforce Billing, Apttus CPQ, Apttus CLM, Gotransverse TRACT, Spring CM CLM, Conga CLM and other related solutions.
  • Experience in Xactly SPM solutions, Aria billing platform, Salesforce Communities and Cloud Craze, Salesforce Service Cloud, Sales Cloud, Marketing Cloud, Zuora, Oracle Big Machines, Calidus Cloud Solutions, Netsuite, Mulesoft, and other SaaS/Cloud Q2C and related solutions.

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
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